Modeling the business structure
The business structure describes what the tangible elements are that compose the enterprise, and who is assigned to what. Modeling the business structure will answer questions such as the following:
- What are the business units that comprise this enterprise?
- What are the business roles that operate it, and who are the people assigned to these roles?
- Who are our customers and partners?
- What channels do these customers and partners use to access our services?
Now that we know the type of question we will answer in business structure models, let's start by defining the first business active structural element, which is the business actor.
Defining business actors
"A business actor represents a business entity that is capable of performing behavior." (https://pubs.opengroup.org/architecture/archimate3-doc/chap08.html#_Toc10045368)
Business actors can be internal or external to an enterprise. Customers and...