The extended team
So, you have a great working relationship with your AE and you get along great with your boss, the SE manager. You feel like a well-oiled machine. Well, not just yet! The best SEs understand the mission of other groups in their organization and seek to build great working relationships with them. You may hear people in the field lament that those at corporate just don’t get what you see in the field. Well, you have an active role in being part of the solution versus complaining about the problem. That is what the best SEs do! Let’s explore these various groups and why they are important to you, the SE.
Product managers
Product managers (PMs) are typically responsible for the success of a singular product or service offering of your company. Depending on how complex or how large the revenue stream is for the product, it could mean that there are multiple PMs assigned to it. Regardless, the PM is directly responsible for the current operational build...
