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Mastering Salesforce CRM Administration

You're reading from   Mastering Salesforce CRM Administration An Advanced Administration Certification Handbook

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Product type Paperback
Published in Mar 2017
Publisher
ISBN-13 9781786463180
Length 412 pages
Edition 1st Edition
Concepts
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Author (1):
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Rakesh Gupta Rakesh Gupta
Author Profile Icon Rakesh Gupta
Rakesh Gupta
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Toc

Table of Contents (13) Chapters Close

Preface 1. A Deep Dive into the Salesforce Lightning Experience FREE CHAPTER 2. Security Settings in Salesforce 3. Territory Management 4. Extending Salesforce with Custom Objects and Applications 5. Getting More Value from Sales Cloud 6. Increasing Service Agent Productivity by Using Service Cloud 7. Optimizing Business Processes with Visual Workflow and Approval Processes 8. Automating Complex Business Processes 9. Analyzing Productivity with Reports and Dashboards 10. E-mail and Mobile Administration 11. Different Ways of Deploying an Application between Environments 12. Basics of Apex and Visualforce Page

Profiles


Profiles are a way to customize the overall experience of a Salesforce user. Profiles are used to decide the data security by granting object-level permissions and field-level security that decides which fields need to be shown to which specific set of users. Profiles have certain rules or settings that we can set in order to grant or restrict a set of user permissions. The role decides record-level access in Salesforce and the profile decides what users can see in those records, as well as which actions the user can perform.

Different types of profiles

There are two types of profile in Salesforce:

  • Standard: Profiles which come with standard CRM when you purchase a new Salesforce organization. You cannot delete these profiles.

  • Custom: Custom profiles are profiles that we create by cloning the existing Salesforce standard profiles.

The major difference between both the profiles lies in their applicable permissions and settings; administrative permissions, general user permissions, object...

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