IoT use cases exist in most industries. They may not be apparent to us, and they may not even be apparent to customers. IoT is a tool, and businesses use this tool to achieve better outcomes. They are consistent when dealing with outcomes which depend on the IoT tool as the pattern: Ingest, analyze, and engage. An IoT solution ingests data from sensors and devices, the analytics component then uses this data to arrive at conclusions (analyze), and the results trigger actions that allow the business to engage with the infrastructure or their customer.
Ingest, analyze, engage is used by businesses to constantly improve their products and services; this active or passive feedback could be coming from humans, computers, trucks, or assembly lines. IoT use cases observed in the market can be divided into three high-level IT value-management goals:
- Continuous customer...
