Unveiling the ownership
The question of who was in charge became increasingly pressing as businesses encountered persistent data quality issues hindering their operations. Business leaders were eager to pinpoint responsibility for particular systems, processes, and data-related problems. Dealing with Tier 1 systems and applications as such posed no challenge; corporate engineering teams owned and managed them, and handled developments, change requests, and fixes. However, when delving into the intricacies of data collection and processing, things got complicated.
One issue was the lack of data education among business units. A disconnect existed between various teams, each focused on its immediate needs. However, data was the common thread that connected them all.
It became evident that educating stakeholders about data issues, their root causes, and potential solutions was crucial. We aimed to instill a sense of data ownership within these business stewards, clarifying what...
