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AWS Certified Database – Specialty (DBS-C01) Certification Guide
AWS Certified Database – Specialty (DBS-C01) Certification Guide

AWS Certified Database – Specialty (DBS-C01) Certification Guide: A comprehensive guide to becoming an AWS Certified Database specialist

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AWS Certified Database – Specialty (DBS-C01) Certification Guide

Chapter 1: AWS Certified Database – Specialty Overview

The AWS certifications are some of the most prized in the IT industry. The specialty level exams demonstrate a high level of knowledge about the chosen subject, and obtaining such as certification can lead to increased salaries, better career options, and recognition. The first step on this path is to begin learning all the skills and techniques that will be covered in the exam and this book aims to be a comprehensive guide that will aid you greatly during your preparation.

Before we start studying the technical areas covered in the exam, it is worthwhile discussing the exam format and what types of questions will be asked. You can use this information to aid your learning as you progress through this book. You will learn how the exam works, how long you have to complete it, and how many questions there will be. You'll then learn the specific domains in the exam and the likely number of questions on each domain before learning some useful exam tips to guide you in your approach during the exam to maximize your marks.

In this chapter, we are going to cover the following topics:

  • Exam format
  • Exam domains
  • Database security
  • Exam tips

First, let's look at the exam format itself so you know what to expect when you book the AWS Certified Database – Specialty exam to when you earn that pass!

Exam format

All AWS exams are taken electronically either at a test center or remotely via an online proctoring session.

The exam lasts 180 minutes and there will be 65 questions.

The pass mark will vary slightly between each exam, but the minimum will always be 750 out of 1000. This variation is due to some questions being rated as more or less difficult than the default, so they are weighted for fairness. As a rough guide, a pass would be obtained by answering 50 questions correctly.

You are not penalized for incorrect answers, so you should attempt to answer all questions even if you do not know the answer.

The exam starts with a short opening section where you need to confirm your details, the exam you are taking, and the copyright that you may not share the exam questions. Once this is done, you will be given a brief overview of the exam and how to navigate through the screens.

The majority of the questions are situational style, requiring you to be able to interpret the question to work out the correct answer.

The questions are all multiple choice with two different styles:

  • Multiple choice: Has one correct answer and three incorrect answers.
  • Multiple answer: Has two or more correct answers out of five or more options. The question will state how many answers are expected.

You can mark each question for review at the end.

At the end of the exam, there is a survey about the exam and your preparation for it. You must complete this before receiving your exam result.

You will receive your pass or fail result immediately once you complete the survey, but you will not receive your full results and the score achieved until it has been verified. This verification normally takes 3 working days. Once the verification has been completed, you will receive an email to your registered address and you will be able to obtain your full score report, showing how well you performed on each domain. This is especially useful if you do not meet the passing grade as you will be given areas to focus your studies on for the next attempt.

Now that you understand what happens after you book and take the exam, let's look at what you'll need to know to obtain a passing grade. In the next section, we are going to look at the exam domains or areas that will need to be covered.

Exam domains

The AWS Certified Database – Specialty (DBS-C01) exam is split into five high-level topics covering a wide range of subjects. These are broken down as follows:

Figure 1.1 – Table showing the percentage weighting for the five domains in the exam

Figure 1.1 – Table showing the percentage weighting for the five domains in the exam

The percentage refers to the most likely number of questions that will be asked in the exam. You can expect a breakdown similar to the following: 

Figure 1.2 – Table showing the approximate number of questions for each domain in the exam

Figure 1.2 – Table showing the approximate number of questions for each domain in the exam

AWS offers a high-level description of each domain, but it doesn't fully explain all the technologies, solutions, and services you'll need to know in order to pass the exam. In the next few sections, we are going to look in more depth at what each domain really means and the key topics within it. This can be used to help guide you while you study and prepare for the exam. Let's now look at each domain in detail.

Workload-specific database design

Workload-specific database design can also sometimes be referred to as purpose-built databases. It means that before choosing which database to use, you look closely at the type of data that will be stored and how the application or users access it.

To succeed in this domain, you will need to know how to build a scalable and resilient database using the right database engine for the use case and to understand how to use AWS infrastructure to protect it from failures.

In order to succeed in this domain, you will need to: 

  • Know how to build a scalable and resilient database using the right database engine for the use case and to understand how to use AWS infrastructure to protect it from failures. 
  • Know the features that can be used to increase the performance of your databases, and which work for each different database type and use case. 
  • Understand and calculate the costs of different database solutions and how you can help to optimize costs while meeting the performance and resilience requirements of the use case. 

Under this domain, the following topics will be covered:

  • Selecting appropriate database services for specific types of data and workloads
  • Determining strategies for disaster recovery and high availability
  • Designing database solutions for performance, compliance, and scalability
  • Comparing the costs of database solutions

In the following sections we will cover every topic in detail.

Selecting appropriate database services for specific types of data and workloads

This area focuses on the different database engines AWS supports and the options available for them.

You will need to know about all of the database engines that AWS offers and versions, what features are available for each, and how to apply those to a specific use case. We will spend time studying these in depth later in this book as knowing these thoroughly will be the best way to pass the exam.

Determining strategies for disaster recovery and high availability

Disaster recovery and high availability are critical topics in the exam. You will need to understand terms such as Multi-AZ, read replicas, cross-region, and backup and restore techniques, all of which will be covered in depth throughout this book.

You will need to know how to use these tools correctly for different database engines to meet the use case.

Designing database solutions for performance, compliance, and scalability

Each different database offers different ways to scale. You will need to understand horizontal versus vertical scaling and how that affects database design.

You will need to know different compliance standards and how AWS uses tools and services to meet them.

Comparing the costs of database solutions

For this domain, you will need to understand the different pricing models AWS uses for each database type, and you will learn the types of instances available as well as how pricing plans work for serverless databases.

You will need to be able to work out which database type is most cost-effective for your given use case.

Deployment and migration

The second domain you will be tested on is deployment and migration. This will cover creating different databases both via the console and the command line and the options available, such as cloning. For the migration, you will need to know AWS best practices on moving data to AWS and how to use the tools offered for migrations.

Under this domain, the following topics will be covered:

  • Automating database solution deployments
  • Determining data preparation and migration strategies
  • Executing and validating data migration

We will begin by looking more closely at each topic.

Automating database solution deployments

Automation is the key to this area, and you will need to know the AWS automation tools and how to use them.

You will also need to know the common commands to create databases programmatically.

Determining data preparation and migration strategies

For this area, you will need to understand and explain the different methods of migrating data to AWS and the options available. This section focuses on understanding and assessing the current database and producing a strategy for the migration.

You will need to understand and explain the different methods of migrating data to AWS and the options available.

Executing and validating data migration

This area covers the migration steps and tools available to use on AWS. You will be tested on your understanding of data validation techniques and how AWS manages this.

You will need to understand how to monitor data migration and how to tune and optimize it.

Management and operations

Once you have migrated your data to AWS, you now need to know how to manage and operate the databases. You will need to understand backup and restore technologies, maintenance tasks and windows, and how to work with database options.

The topics covered in this domain are the following:

  • Determining maintenance tasks and processes
  • Determining backup and restore strategies
  • Managing the operational environment of a database solution

Next, we will study these topics in detail.

Determining maintenance tasks and processes

AWS uses maintenance windows to allow their teams to carry out work in the background. You will need to understand how this works, what can happen during them, and how to use them for your own maintenance strategies.

Determining backup and restore strategies

This area focuses on backup strategies rather than the underlying technology. You will need to understand and describe terms such as RTO and RPO and know how to utilize different AWS services to meet the needs of the use case. You will need to know the fastest and most efficient options for recovering from the failure of different databases.

Managing the operational environment of a database solution

The operational environment includes areas such as parameters and options that can be enabled.

You will need to understand how to use these as well as best practices for consistency for large database estates.

Monitoring and troubleshooting

If your database starts to underperform or to give errors, you need to be able to identify the problem and understand common troubleshooting techniques. This domain focuses on database metrics, diagnosing faults, and how to resolve them quickly, as well as configuring alerting.

The topics covered in this domain are the following:

  • Determining monitoring and alerting strategies
  • Troubleshooting and resolving common database issues
  • Optimizing database performance

Next, we will study these topics in detail.

Determining monitoring and alerting strategies

Working with AWS tools to create an alerting strategy that meets the needs of the use case is critical for all database deployments.

You will need to know the standard metrics that AWS uses and how to configure these for alerting purposes.

Troubleshooting and resolving common database issues

AWS databases have multiple logs to write data. You will need to know the different logs and which one to use for each problem.

You will need to understand to use the information in the logs to resolve common database problems such as space issues or error messages.

Optimizing database performance

In this area, you will need to learn how to read AWS graphs showing database metrics and what actions to take if there are issues.

You will need to understand how the different tools can offer deeper insights into the performance of the database to help analyze the problem.

Database security

The final domain will test your understanding of database security covering all aspects, from access and audit controls to patching for security fixes. This domain also covers encryption techniques, both of the stored data and in transit.

The topics covered in this domain are the following:

  • Encrypting data at rest and in transit
  • Evaluating auditing solutions
  • Determining access control and authentication mechanisms
  • Recognizing potential security vulnerabilities within database solutions

Now, let's begin to study these topics.

Encrypting data at rest and in transit

Encryption is used to make it harder for anyone unauthorized to see the data stored or in transit. You will need to know how to work with encryption at the database layer and how to encrypt connections between the application and the database.

Evaluating auditing solutions

Auditing is used to keep a record of actions made within a database, but it can cause performance issues if not configured correctly.

You will need to understand different auditing techniques and the tools AWS provides to assist.

Determining access control and authentication mechanisms

Databases in AWS have multiple methods for access that differ depending on the database. AWS also has its own built-in identity management service that can be used to restrict or grant database access.

You will need to know which methods work with which databases and how to configure and administrate logins using different methods.

Recognizing potential security vulnerabilities within database solutions

This area focuses on patching and why this is done. It also expects you to understand what your responsibilities are in terms of securing your own databases and what areas are the responsibility of AWS.

You will need to understand the AWS shared responsibility model as well as understand the patching strategies offered by AWS.

Exam tips

We've covered the format of the exam (the duration of the exam, how many questions there are) and we've looked in depth at the domains and topics you will be tested on, so you should be confident in what you need to study to be able to pass the exam.

However, knowing some tips around how to tackle the exam can make a difference in terms of a pass or fail, so it's worth taking some time to think about a strategy for the exam so that you can maximize your chances of earning that pass.

Let's take a look at a sample question:

A company's online application stores order transactions in an Amazon RDS for a MySQL database. The database has run out of available storage and the application is currently unable to take orders.

Which action should a database specialist take to resolve the issue in the shortest amount of time?

  1. Configure a read replica in a different AZ with more storage space.
  2. Create a new DB instance with more storage space from the latest backup.
  3. Change the DB instance status from STORAGE_FULL to AVAILABLE.
  4. Add additional storage space to the DB instance using the ModifyDBInstance action.

Follow this approach to answer the question:

To begin, you should seek to understand what the question is really asking you, and what tools and services are in scope? For this question, these are the topics you need to consider:

  • Amazon RDS for MySQL
  • Storage

Now, you can clearly see the database technology in use that will help work out the correct answers, but first, let's eliminate the wrong ones.

For a large number of questions, at least one of the answers is obviously incorrect. If you can quickly identify the ones that cannot be correct and then make an educated guess between the remaining ones, you are likely to get a few more questions right, which could make the difference between a pass and a fail.

Once you've worked through this book, hopefully, you should quickly be able to discount answers 1 and 3. 3 is wrong because you cannot modify an instance status in that way, and 1 because adding a read replica does not solve the full storage problem.

That now leaves us with just two possible correct answers. If, at this point, you are not certain of the answer, you have still doubled your odds of guessing correctly.

In general, once you have removed the obviously incorrect answers, the ones you are left with would both work, but one meets the use case of the question more closely than the other.

The final step is to search the question for important keywords such as:

  • Shortest time
  • Fastest
  • Most cost-efficient
  • Simplest

Our question uses the phrase 'shortest amount of time'. We can use this additional information to help us decide on the correct answer. Creating a new database instance will take a lot longer than adding more storage to our existing one, and therefore the correct answer is 4.

You may find many questions you can simply answer without using this technique, but following this strategy on the questions you do not know will really make a difference to your final score.

To summarize the steps you should take for answering questions during the exam:

  1. Identify the technologies and solutions being referred to in the question.
  2. Remove answers that cannot be correct based on those technologies.

Identify the keywords in the question to help you work out the best answer from among the ones remaining. Now that you've learned the best techniques and tips to take into the exam, you should have a lot more confidence and a greater chance of success.

Summary

In this chapter, you have learned about the format the exam will take, including how many questions there will be and how long you have to answer them. We've also looked at how the exam is graded and what you need to do to earn a pass grade.

You should now know all the different topics that will be covered in the exam, which will be used to help guide your learning through this book.

And finally, we took some time to go over exam tips and techniques to help you maximize your success when you take the exam.

This information is critical for the exam, both in terms of knowing what areas to study, and knowing how best to tackle the exam. When you are unsure of an answer, the exam tips given in this chapter will be very valuable in helping you work out the most likely options.

The next chapter will start looking at the AWS infrastructure in which you will incorporate and develop databases, and the exam will include questions that will expect you to know the fundamentals of AWS beyond databases.

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Key benefits

  • Understand different AWS database technologies and when to use them
  • Master the management and administration of AWS databases using both the console and command line
  • Complete, up-to-date coverage of DBS-C01 exam objectives to pass it on the first attempt

Description

The AWS Certified Database – Specialty certification is one of the most challenging AWS certifications. It validates your comprehensive understanding of databases, including the concepts of design, migration, deployment, access, maintenance, automation, monitoring, security, and troubleshooting. With this guide, you'll understand how to use various AWS databases, such as Aurora Serverless and Global Database, and even services such as Redshift and Neptune. You’ll start with an introduction to the AWS databases, and then delve into workload-specific database design. As you advance through the chapters, you'll learn about migrating and deploying the databases, along with database security techniques such as encryption, auditing, and access controls. This AWS book will also cover monitoring, troubleshooting, and disaster recovery techniques, before testing all the knowledge you've gained throughout the book with the help of mock tests. By the end of this book, you'll have covered everything you need to pass the DBS-C01 AWS certification exam and have a handy, on-the-job desk reference guide.

Who is this book for?

This AWS certification book is for database administrators and IT professionals who perform complex big data analysis as well as students looking to get AWS Database Specialty certified. A solid understanding of cloud computing, specifically AWS services, is a must. Knowledge of basic administration tasks such as logging in and running SQL queries will be helpful.

What you will learn

  • Become familiar with the AWS Certified Database – Specialty exam format
  • Explore AWS database services and key terminology
  • Work with the AWS console and command line used for managing the databases
  • Test and refine performance metrics to make key decisions and reduce cost
  • Understand how to handle security risks and make decisions about database infrastructure and deployment
  • Enhance your understanding of the topics you ve learned using real-world hands-on examples
  • Identify and resolve common RDS, Aurora, and DynamoDB issues
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Table of Contents

23 Chapters
Part 1: Introduction to Databases on AWS Chevron down icon Chevron up icon
Chapter 1: AWS Certified Database – Specialty Overview Chevron down icon Chevron up icon
Chapter 2: Understanding Database Fundamentals Chevron down icon Chevron up icon
Chapter 3: Understanding AWS Infrastructure Chevron down icon Chevron up icon
Part 2: Workload-Specific Database Design Chevron down icon Chevron up icon
Chapter 4: Relational Database Service Chevron down icon Chevron up icon
Chapter 5: Amazon Aurora Chevron down icon Chevron up icon
Chapter 6: Amazon DynamoDB Chevron down icon Chevron up icon
Chapter 7: Redshift and DocumentDB Chevron down icon Chevron up icon
Chapter 8: Neptune, Quantum Ledger Database, and Timestream Chevron down icon Chevron up icon
Chapter 9: Amazon ElastiCache Chevron down icon Chevron up icon
Part 3: Deployment and Migration and Database Security Chevron down icon Chevron up icon
Chapter 10: The AWS Schema Conversion Tool and AWS Database Migration Service Chevron down icon Chevron up icon
Chapter 11: Database Task Automation Chevron down icon Chevron up icon
Chapter 12: AWS Database Security Chevron down icon Chevron up icon
Part 4: Monitoring and Optimization Chevron down icon Chevron up icon
Chapter 13: CloudWatch and Logging Chevron down icon Chevron up icon
Chapter 14: Backup and Restore Chevron down icon Chevron up icon
Chapter 15: Troubleshooting Tools and Techniques Chevron down icon Chevron up icon
Part 5: Assessment Chevron down icon Chevron up icon
Chapter 16: Exam Practice Chevron down icon Chevron up icon
Chapter 17: Answers Chevron down icon Chevron up icon
Other Books You May Enjoy Chevron down icon Chevron up icon

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Noel McKinney Feb 08, 2024
Full star icon Full star icon Full star icon Full star icon Full star icon 5
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mayanktripathi4u May 13, 2022
Full star icon Full star icon Full star icon Full star icon Full star icon 5
Disclaimer: The publisher asked me to review this book and sent me a review copy. I promise to be completely honest about my thoughts on this book.Whether or not this book is sufficient to get you through the exam I can’t say, but as a primer on AWS Database it is excellent. Every concept is clearly illustrated with examples and technicality behind it and Technical steps to get a working AWS environment. In-short I say value to money; and valuable resource on AWS Database concepts.Book is organized properly with steps to show you how to enable and configure database component.I learned a few things from this book and I found it quite an easy read.Author Kate Gawron nicely explained the components used even for the simplest of database deployments which require servers, networking, firewalls, security controls, and storage.Author has designed this book so nicely and in a practical style that will allow us to understand boththe theory of the subject and to experiment using cloud technology through hands-on workshops and labs.Though author has explained all bit and pieces very well with the fundamental skills, still this book is only recommended to those who has a low base level of knowledge in databases and (or) in AWS in general.One thing I would like to correct here is, at some places it had mention to use AWS Account with Root User, no harm till we are doing hands-on, however we aware in real world, always create a User and grant specific access may be such as Admin access and use it, instead of root user.The best thing I liked in this book is coding using AWS CLI, instead of GUI.As I said this book is so well organized, and this book organizes the different components; services and subjects in a great organized manner which is optimal for learning and retention. The end of each chapter has a section on review section and a chapter cheat sheet, which is great for review and retention.As a long time Database Developer cum DBA, I found Chapter 3 with an overview of networking very helpful. Earlier networking was of less important and just required a bit of knowledge of it for DBA's, However, this changes in the world of cloud where the DBA requires a better understanding of concepts like security groups; VPC; Subnets; IP Address's; Route Tables, NAT Gateways, and Internet Gateways etc. I really appreciated the way these are explained, and the hands on examples are second to none.Next best part of this book is deep dive into the migration pieces; and automation. As Cloud market is growing, the biggest part of moving to the cloud is actually a migrating databases to the cloud. Which author has done a wonderful job job at explaining the services and why and when to use them. And the another reason of moving to cloud is automation, and author has explained it very well with examples of CLI, Cloud Formation and infrastructure as Code.Last but not the least, and utmost important topic Security. Migrating from on-rem to Cloud everyone concerns about the data security, and again this book does a great job of explaining the security features of AWS databases.In the last I just wanted to say Thank you Kate for helping everyone on their Cloud journey by authoring this great book/study guide, and Thanks to publisher Packt for giving me the opportunity to review this great book.
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Arabinda Pani May 16, 2022
Full star icon Full star icon Full star icon Full star icon Full star icon 5
My review is based on a few of the chapters in this book, which I have went through.As a database solutions architect, I found this book practical and comprehensive. The book covers AWS managed database services covered in AWS Certified Database - Specialty (DBS-C01) Certification. Each chapter also contains a cheat sheet and review questions at the end. The cheat sheets are helpful which summarizes the key concepts. There are also hands on labs along with a GitHub code repository, AWS console screenshots and AWS CLI examples which you can use to get your hands dirty. There are 60 exam practice questions at the end of the book, which you can use to get a taste of the actual certification exam.The book assumes that you have a low base level knowledge in databases and AWS in general. I found chapter 2 very helpful which covers database fundamentals and difference between various purpose built databases.But the book is not perfect and can be improved. I found some missing words in sentences in a few of the places and formatting errors in a comparison table (pg. 237). The book mentions Aurora global database as global tables (pg. 121) which is not the right term and incorrectly mentions synchronous replication for DocumentDB (pg. 183). The AWS console changes frequently. So the screenshots in the book might get outdated sooner and need to be updated. I would also like to see more practical use cases for each of the purpose built databases to familiarize the readers on when to use which database. It will be also helpful to show examples of storing and retrieving data from all the purpose built databases (missing for DocumentDB).
Amazon Verified review Amazon
Nagesh Jun 19, 2022
Full star icon Full star icon Full star icon Full star icon Full star icon 5
This is definitely a book for those aspiring to pass the DBS-C01 certification of course but it is much more than an exam guide.It distils the vast subject that is databases in AWS and the topics that are required to pass the exam. Each topic is backed by a comprehensive narrative that could only have been written by a seasoned DB professional who is not just conceptually strong but also been very hands-on.The exhaustive book also has a downside in that one probably needs to read a few times to digest all that is written. But this is greatly helped by a summarising cheat sheet, what to review and references for further reading.As you read the book you almost want the author to have dwelt more on say real world examples of SQL Vs NoSQL which is a classic decision that most DB professionals need to grapple with in the age of microservices and polyglot DBs and languages.But then one is reminded that the book aims to mainly take the reader through the journey of understanding the DB concepts with a view to acing the exam. In this process the author has definitely managed to pique the interest of each topic for further research and lead the reader into practical application of the knowledge gained.Cannot recommend the book more whether you are a beginner or a more experienced hand – it uses the exam topics as a great anchor to set you off on a journey to be a DB consultant worth your salt and if you already are, well, there is the perspective of a well-regarded consultant to gain.
Amazon Verified review Amazon
carey chin May 13, 2022
Full star icon Full star icon Full star icon Full star icon Full star icon 5
May 31,2022 Monday.Used Kate book to apply for Federal job, all is fair in love and war. Most job questions in her book. What will I do if I get Job!!She holds four AWS certifications, including the AWS Certified Database – Specialty certification asGawron, Kate. AWS Certified Database - Specialty (DBS-C01) Certification Guide: A comprehensive guide to becoming an AWS Certified Database specialist (p. 3). Packt Publishing. Kindle Edition.She passed the cert, so she knows what we need to do. Just got book as well as other Pkt one. This is a step to a AWS Solutions Architect as well as Redhat stuff Ansible, Terraform...Gonna go thru her labs, ACloudGuru , yep there are courses. Maybe ANS-CO1 might be faster oh well ...180 minutes and there will be 65 questions.50/65 should be pass, $300, she includes a practice exam, chk out right and wrong answers, know all the AWS databases ...book looks good for the cert, from AWS Solutions Arch, RDS, Neptune, DynamoDB, Kinesis, DocumentDB, etc..a snippet of how to answer DB questions,summarize the steps you should take for answering questions during the exam: Identify the technologies and solutions being referred to in the question. Remove answers that cannot be correct based on those technologies.I only have beginner DB knowledge so tons to learn, do the AWS labs as cheap ...LOLShe tells which are NOT in free tier for us poor folks; She mentions Graph DB might be one or no questions, Nice!!will add to remember stuff; old age ...quick rundown:need chap 3 VPCs.. guess do that chap 3RDS - freeAurora - freeDynamoDB - freeNeptune - a small amount, wonder how small $$ guess update budget from $5-15 bucksRedshift - a small amountGraphDB - a small amountetc....
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UK:

Economy: Delivery to most addresses in the U.K. within 7-9 business days.
Shipments are not trackable

Premium: Trackable delivery to most addresses in the U.K. within 3-4 business days!
Add one extra business day for deliveries to Northern Ireland and Scottish Highlands and islands

EU:

Premium: Trackable delivery to most EU destinations within 4-9 business days.

Australia:

Economy: Can deliver to P. O. Boxes and private residences.
Trackable service with delivery to addresses in Australia only.
Delivery time ranges from 7-9 business days for VIC and 8-10 business days for Interstate metro
Delivery time is up to 15 business days for remote areas of WA, NT & QLD.

Premium: Delivery to addresses in Australia only
Trackable delivery to most P. O. Boxes and private residences in Australia within 4-5 days based on the distance to a destination following dispatch.

India:

Premium: Delivery to most Indian addresses within 5-6 business days

Rest of the World:

Premium: Countries in the American continent: Trackable delivery to most countries within 4-7 business days

Asia:

Premium: Delivery to most Asian addresses within 5-9 business days

Disclaimer:
All orders received before 5 PM U.K time would start printing from the next business day. So the estimated delivery times start from the next day as well. Orders received after 5 PM U.K time (in our internal systems) on a business day or anytime on the weekend will begin printing the second to next business day. For example, an order placed at 11 AM today will begin printing tomorrow, whereas an order placed at 9 PM tonight will begin printing the day after tomorrow.


Unfortunately, due to several restrictions, we are unable to ship to the following countries:

  1. Afghanistan
  2. American Samoa
  3. Belarus
  4. Brunei Darussalam
  5. Central African Republic
  6. The Democratic Republic of Congo
  7. Eritrea
  8. Guinea-bissau
  9. Iran
  10. Lebanon
  11. Libiya Arab Jamahriya
  12. Somalia
  13. Sudan
  14. Russian Federation
  15. Syrian Arab Republic
  16. Ukraine
  17. Venezuela
What is custom duty/charge? Chevron down icon Chevron up icon

Customs duty are charges levied on goods when they cross international borders. It is a tax that is imposed on imported goods. These duties are charged by special authorities and bodies created by local governments and are meant to protect local industries, economies, and businesses.

Do I have to pay customs charges for the print book order? Chevron down icon Chevron up icon

The orders shipped to the countries that are listed under EU27 will not bear custom charges. They are paid by Packt as part of the order.

List of EU27 countries: www.gov.uk/eu-eea:

A custom duty or localized taxes may be applicable on the shipment and would be charged by the recipient country outside of the EU27 which should be paid by the customer and these duties are not included in the shipping charges been charged on the order.

How do I know my custom duty charges? Chevron down icon Chevron up icon

The amount of duty payable varies greatly depending on the imported goods, the country of origin and several other factors like the total invoice amount or dimensions like weight, and other such criteria applicable in your country.

For example:

  • If you live in Mexico, and the declared value of your ordered items is over $ 50, for you to receive a package, you will have to pay additional import tax of 19% which will be $ 9.50 to the courier service.
  • Whereas if you live in Turkey, and the declared value of your ordered items is over € 22, for you to receive a package, you will have to pay additional import tax of 18% which will be € 3.96 to the courier service.
How can I cancel my order? Chevron down icon Chevron up icon

Cancellation Policy for Published Printed Books:

You can cancel any order within 1 hour of placing the order. Simply contact customercare@packt.com with your order details or payment transaction id. If your order has already started the shipment process, we will do our best to stop it. However, if it is already on the way to you then when you receive it, you can contact us at customercare@packt.com using the returns and refund process.

Please understand that Packt Publishing cannot provide refunds or cancel any order except for the cases described in our Return Policy (i.e. Packt Publishing agrees to replace your printed book because it arrives damaged or material defect in book), Packt Publishing will not accept returns.

What is your returns and refunds policy? Chevron down icon Chevron up icon

Return Policy:

We want you to be happy with your purchase from Packtpub.com. We will not hassle you with returning print books to us. If the print book you receive from us is incorrect, damaged, doesn't work or is unacceptably late, please contact Customer Relations Team on customercare@packt.com with the order number and issue details as explained below:

  1. If you ordered (eBook, Video or Print Book) incorrectly or accidentally, please contact Customer Relations Team on customercare@packt.com within one hour of placing the order and we will replace/refund you the item cost.
  2. Sadly, if your eBook or Video file is faulty or a fault occurs during the eBook or Video being made available to you, i.e. during download then you should contact Customer Relations Team within 14 days of purchase on customercare@packt.com who will be able to resolve this issue for you.
  3. You will have a choice of replacement or refund of the problem items.(damaged, defective or incorrect)
  4. Once Customer Care Team confirms that you will be refunded, you should receive the refund within 10 to 12 working days.
  5. If you are only requesting a refund of one book from a multiple order, then we will refund you the appropriate single item.
  6. Where the items were shipped under a free shipping offer, there will be no shipping costs to refund.

On the off chance your printed book arrives damaged, with book material defect, contact our Customer Relation Team on customercare@packt.com within 14 days of receipt of the book with appropriate evidence of damage and we will work with you to secure a replacement copy, if necessary. Please note that each printed book you order from us is individually made by Packt's professional book-printing partner which is on a print-on-demand basis.

What tax is charged? Chevron down icon Chevron up icon

Currently, no tax is charged on the purchase of any print book (subject to change based on the laws and regulations). A localized VAT fee is charged only to our European and UK customers on eBooks, Video and subscriptions that they buy. GST is charged to Indian customers for eBooks and video purchases.

What payment methods can I use? Chevron down icon Chevron up icon

You can pay with the following card types:

  1. Visa Debit
  2. Visa Credit
  3. MasterCard
  4. PayPal
What is the delivery time and cost of print books? Chevron down icon Chevron up icon

Shipping Details

USA:

'

Economy: Delivery to most addresses in the US within 10-15 business days

Premium: Trackable Delivery to most addresses in the US within 3-8 business days

UK:

Economy: Delivery to most addresses in the U.K. within 7-9 business days.
Shipments are not trackable

Premium: Trackable delivery to most addresses in the U.K. within 3-4 business days!
Add one extra business day for deliveries to Northern Ireland and Scottish Highlands and islands

EU:

Premium: Trackable delivery to most EU destinations within 4-9 business days.

Australia:

Economy: Can deliver to P. O. Boxes and private residences.
Trackable service with delivery to addresses in Australia only.
Delivery time ranges from 7-9 business days for VIC and 8-10 business days for Interstate metro
Delivery time is up to 15 business days for remote areas of WA, NT & QLD.

Premium: Delivery to addresses in Australia only
Trackable delivery to most P. O. Boxes and private residences in Australia within 4-5 days based on the distance to a destination following dispatch.

India:

Premium: Delivery to most Indian addresses within 5-6 business days

Rest of the World:

Premium: Countries in the American continent: Trackable delivery to most countries within 4-7 business days

Asia:

Premium: Delivery to most Asian addresses within 5-9 business days

Disclaimer:
All orders received before 5 PM U.K time would start printing from the next business day. So the estimated delivery times start from the next day as well. Orders received after 5 PM U.K time (in our internal systems) on a business day or anytime on the weekend will begin printing the second to next business day. For example, an order placed at 11 AM today will begin printing tomorrow, whereas an order placed at 9 PM tonight will begin printing the day after tomorrow.


Unfortunately, due to several restrictions, we are unable to ship to the following countries:

  1. Afghanistan
  2. American Samoa
  3. Belarus
  4. Brunei Darussalam
  5. Central African Republic
  6. The Democratic Republic of Congo
  7. Eritrea
  8. Guinea-bissau
  9. Iran
  10. Lebanon
  11. Libiya Arab Jamahriya
  12. Somalia
  13. Sudan
  14. Russian Federation
  15. Syrian Arab Republic
  16. Ukraine
  17. Venezuela