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Voicebot and Chatbot Design

You're reading from   Voicebot and Chatbot Design Flexible conversational interfaces with Amazon Alexa, Google Home, and Facebook Messenger

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Product type Paperback
Published in Sep 2018
Publisher Packt
ISBN-13 9781789139624
Length 296 pages
Edition 1st Edition
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Author (1):
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Rachel Batish Rachel Batish
Author Profile Icon Rachel Batish
Rachel Batish
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Table of Contents (14) Chapters Close

Preface 1. Conversational UI is our Future 2. How Not to Build Your Next Chat and Voicebots FREE CHAPTER 3. Building a Killer Conversational App 4. Designing for Amazon Alexa and Google Home 5. Designing a Facebook Messenger Chatbot 6. Contextual Design – Can We Make a Bot Feel More Human? 7. Building Personalities – Your Bot Can Be a Better Human 8. A View into Vertical-Specific Bots – Financial Institutions 9. Travel and E-Commerce Bots – Use Cases and Implementation 10. Conversational Design Project – A Step-By-Step Guide 11. Summary Other Book You May Enjoy Index

Personification of computers


Personification is defined by Oxford Dictionaries as follows:

The attribution of a personal nature or human characteristics to something nonhuman, or the representation of an abstract quality in human form (https://en.oxforddictionaries.com/definition/personification).

We are not new to the personification of computers. Attempts to create personalities for computers, with the goal of attributing them with human characteristics, go way back to Hal 9000 from 2001: A Space Odyssey (as mentioned in Chapter 1, Conversational UI is our Future), R2-D2 and C-3PO from Star Wars, and Pixar's WALL-E. Other more tragic robots include the Terminator or Edward from Edward Scissorhands.

These fictional robots were all given specific personalities and human characteristics...

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