How to do it…
- Go to your Zoom portal from any browser: https://zoom.us/account.
- Sign in to the portal with your Zoom credentials.
Figure 4.4 – Zoom sign-in
- Navigate to the Phone tab on the left navigation bar and click it. Then, navigate to Settings on the top tab. Both will be highlighted in blue.
Figure 4.5 – Zoom Phone settings
- Scroll down until you see Call Handling.
- In this section of the admin portal, you can control all call-handling features of your Zoom Phone.
Figure 4.6 – Call Handling
There are multiple areas to enable additional call-handling capabilities of Zoom Phone. Let’s review each of these features:
- Business Hours: These are the times when you wish to enable additional phone handling capabilities. By default, this is set to 24/7 (basically, always on). If you wish to have separate call-handling rules...
