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Salesforce for Beginners

You're reading from   Salesforce for Beginners A step-by-step guide to optimize sales and marketing and automate business processes with the Salesforce platform

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Product type Paperback
Published in Oct 2022
Publisher Packt
ISBN-13 9781803239101
Length 532 pages
Edition 2nd Edition
Concepts
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Authors (2):
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Timothy Royer Timothy Royer
Author Profile Icon Timothy Royer
Timothy Royer
Sharif Shaalan Sharif Shaalan
Author Profile Icon Sharif Shaalan
Sharif Shaalan
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Toc

Table of Contents (24) Chapters Close

Preface 1. Getting Started with Salesforce and CRM 2. Understanding Salesforce Activities FREE CHAPTER 3. Creating and Managing Leads 4. Business Development with Accounts and Contacts 5. Driving the Sales Cycle with Opportunities 6. Achieving Business Goals Using Campaigns 7. Enhancing Customer Service with Cases 8. Business Analysis Using Reports and Dashboards 9. Setup and Configuration 10. An Overview of Sharing and Visibility 11. User Management and Data Security 12. Managing Projects with Sandboxes and Change Sets 13. Using Data Modeling to Configure Objects for Your Business 14. Lightning Experience Customization 15. Extending Functionality with Third-Party Applications and Salesforce Mobile 16. Salesforce Flow 17. Approval Processes 18. Assignment Rules 19. Data Integrity with Formulas and Validations 20. Testing and Debugging 21. Assessment
22. Other Books You May Enjoy
23. Index

Record ownership and data security

To balance the flexibility for collaboration and the need for data security, Salesforce includes multiple features to restrict access to data. Many of these features were discussed in Chapter 10, An Overview of Sharing and Visibility, but we will summarize a few key features below:

  • Organization-wide defaults: When you set an object’s organization-wide default to Private, only the users that own records belonging to that object have access. This can be extended using the various sharing options, profile, and role settings.
  • You can configure custom objects to prevent users from automatically inheriting access to them through the role hierarchy.
  • You can prevent users from deleting records through profile settings. This may also include record owners.

All of the Salesforce Platform sharing capabilities are supported by three components of the ownership-based sharing architecture:

  • An Owner field for all...
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