This chapter was about how to set up you and your team for success in any project that you tackle. The CRISP-DM process is put forward as a flexible and comprehensive framework in order to facilitate the softer skills of communication and influence. Each step of the process and the tasks in each step were enumerated. More than that, the commentary provides some techniques and considerations to with the process execution. By taking heed of the process, you can indeed become an agent of positive change to any organization.
The other item put forth in this chapter was an algorithm flowchart; a cheat sheet to help identify some of the proper techniques to apply in order to solve the business problem. With this foundation in place, we can now move on to applying these techniques to real-world problems.