Identifying automation opportunities

Once you’ve loaded your dataset into IBM Process Mining and have generated a model, you can use it to identify additional opportunities for automation. Switch to the Analytics perspective and navigate to the Automations view. This will produce a dashboard that provides insight into your automation coverage.

In particular, the Automation Level widget lists your activities and identifies how much automation you have for each:

Figure 3.17 – Automation Level visualization, showing the degree of automation for each activity

You can use this view to identify activities that have no automation today or activities that are only partially automated. You will want to focus on the activities at the top of the list – that is, the ones that occur most frequently and carry the most cost.