I hope you enjoyed working through all the projects building exciting and interesting chatbots and voicebots. Great work! But remember, we have barely scratched the surface of what is yet to be unleashed. There is more to building chatbots and conversational UI than just plugging tools, services, and data together. It takes practice and a deeper understanding of underlying concepts to get the design right and build bots that give users a great experience. The user should be able to get the job done by having a conversation with the bot without having to think too much and with a smile on their face. Great conversational experience, the experience that the user gets when interacting with or at the thought of doing so, is what we should always aim for. And only with practice and mindful design can we achieve that.
Remember that this technology is evolving at a rapid pace...
