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Emotional Intelligence for IT Professionals

You're reading from   Emotional Intelligence for IT Professionals The must-have guide for a successful career in IT

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Product type Paperback
Published in Sep 2017
Publisher Packt
ISBN-13 9781787285798
Length 280 pages
Edition 1st Edition
Concepts
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Author (1):
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Emília M. Ludovino Emília M. Ludovino
Author Profile Icon Emília M. Ludovino
Emília M. Ludovino
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Table of Contents (10) Chapters Close

Preface 1. What is Emotional Intelligence? FREE CHAPTER 2. The Neuroscience Behind Emotional Intelligence 3. Core Emotional Intelligence Skills IT Professionals Need 4. How to Build an Emotionally Intelligent IT Organization 5. How to Be an Emotionally Intelligent IT Manager 6. How to Be an Emotionally Intelligent IT Leader 7. How to Hire Emotionally Intelligent IT Professionals 8. Preventing Stressful Situations with Emotional Resilience 9. Bibliography

What is Emotional Intelligence?

In this chapter, we will learn what emotional intelligence is according to Salovey and Mayor's model of emotional intelligence. Why is this intelligence is so important in our personal and professional lives? Why is it important to know the difference between emotions and feelings and what are the five universal emotions? What triggers them, what actions do they enable, and how should we describe the intensity of the basic emotion? Therefore, we will cover:

  • The importance of emotional intelligence for IT professionals
  • Salovey and Mayor's emotional intelligence model
  • The difference between emotions and feelings
  • The five universal emotions
You have been reading a chapter from
Emotional Intelligence for IT Professionals
Published in: Sep 2017
Publisher: Packt
ISBN-13: 9781787285798
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