Search icon CANCEL
Subscription
0
Cart icon
Your Cart (0 item)
Close icon
You have no products in your basket yet
Save more on your purchases! discount-offer-chevron-icon
Savings automatically calculated. No voucher code required.
Arrow left icon
Explore Products
Best Sellers
New Releases
Books
Videos
Audiobooks
Learning Hub
Newsletter Hub
Free Learning
Arrow right icon
timer SALE ENDS IN
0 Days
:
00 Hours
:
00 Minutes
:
00 Seconds
The Successful Software Manager
The Successful Software Manager

The Successful Software Manager: The definitive guide to growing from developer to manager

eBook
$9.99 $26.99
Paperback
$38.99
Subscription
Free Trial
Renews at $19.99p/m

What do you get with Print?

Product feature icon Instant access to your digital eBook copy whilst your Print order is Shipped
Product feature icon Paperback book shipped to your preferred address
Product feature icon Download this book in EPUB and PDF formats
Product feature icon Access this title in our online reader with advanced features
Product feature icon DRM FREE - Read whenever, wherever and however you want
Product feature icon AI Assistant (beta) to help accelerate your learning
OR
Modal Close icon
Payment Processing...
tick Completed

Shipping Address

Billing Address

Shipping Methods
Table of content icon View table of contents Preview book icon Preview Book

The Successful Software Manager

What Are the Key Skills I Need?

So, you are clear on your why – the fundamental reason you want to change your career – and you're now determined to become a manager. You may know exactly which type of manager you want to be, or equally, you may not. But don't worry! There's still time to develop that idea.

Before you can fully prepare yourself mentally, the next set of questions will rush into your head: What skills will I need, quickly followed by, Do I have them?

Just as in software development, there are no definitively right or wrong answers to these questions. It will be a process to figure out your own answers, and, as soon as you do, the situation will evolve. It's a never-ending cycle of discovery and re-discovery, which is very much a good thing. But to help you to make a start, here is my list of the top six key skills that...

Skill 1 – Flexibility and adaptability

Let's start with flexibility and adaptability. There is an important difference between being flexible and being adaptable. To be a successful manager, I believe you need to have the ability to be both, as they go hand-in-hand, and you will need a combination of both in order to make a meaningful and positive impact on your team, project, or both.

Every developer will already think that they're flexible, on some level. This line of thinking grows from their own experiences where they have:

  • Delivered something a little bit faster when requested to do so by the Project Manager
  • Successfully bent logic to allow more permutations
  • Made a calculation in a completely different way after a code review
  • Allowed for a different exception handling method, even though it may not be used immediately

These are all things an experienced...

Skill 2 – Communication, communication, communication

Communication skills are so important that it's worth repeating! I've repeated it three times because there are three logical parts to communication. Of course, you already communicated plenty when you were a developer.

You wrote emails, spoke on conference calls, and maybe even created reports and presentations and gave pitches.

Your communications have a different mission when you are a manager though. Your communications become less about explaining the logic or business knowledge and more about influencing and conveying visions, ideas, and concepts.

It's important to acknowledge the difference between a factual conversation and an opinion-based conversation that might be based on little or no information. For example, a project management meeting about the allocation of key resources is likely to be...

Skill 3 – Team leadership

This skill is particularly applicable to team managers, but a large proportion of it is still applicable and useful for development, and especially project managers, who will be responsible for a project team.

As a new developer-cum-manager, this is likely to be the area where you have the least experience. So, it is vital that you acknowledge and analyze this, through the Johari Window, and build and use your support structure. Remember the impostor syndrome and consciously work to avoid it through open and honest dialogue with people whom you know well, as well as yourself!

Aspects of team leadership

In our Developer-to-Manager context, team leadership is the responsibility and stewardship of a group...

Skill 4 – Stakeholder management

This is a key skill in most, if not all, careers. As developers or managers, we all have stakeholders to be accountable to and to satisfy by fulfilling their requirements and expectations. Specific to managers, but often forgotten, is the fact that their own team is a key stakeholder. This could be their own development team or a matrix project team.

As we have already discussed Skill 3 – Team leadership, which covers the main principles of managing your own team as key stakeholders, for the remainder of this chapter, our focus will be on stakeholder management from a project manager's perspective. This angle covers the remaining key aspects of the essence of stakeholder management, which boils down to building and maintaining relationships, and setting and meeting expectations.

The Association for Project Management (APM) explains...

Skill 5 – Negotiation

Negotiations happen every day. People negotiate pretty much anything and everything. It's often quite casual, in a form that we might not even notice, but often it's formal as well, especially in a software project context.

The number, clarity, and feasibility of requirements, bug accuracy, and severity, availability of resources, priority of features, go-live date, release schedule, overall cost, and price, are all usual negotiation points. The agreed figure at the end is rarely, if ever, the original baseline.

For our purposes, and ease of illustration, let's just say there are only two parties involved: a supplier and a customer. As a manager, you will need to understand and appreciate the art of negotiation from both angles.

As the saying goes: An old poacher makes the best gamekeeper.

Empathy is a skill often associated with negotiation...

Skill 6 – Using a chosen methodology

Which delivery methodology the project or team uses, if any, is not a manager's unilateral decision. It is the team's collective choice. Therefore, a good manager will not only realize this, but will also be prepared to adapt and embrace it. So, a good understanding of the most common software project methodologies is vital to a flexible manager's toolkit.

An effective Project Manager will facilitate the team's internal discussion to choose their methodology, as well as communicate it externally to inform other stakeholders. In this section, we will introduce the three most common methodologies:

  • Agile
  • Waterfall
  • PRINCE2

There is no de facto best methodology in the real world. These three methodologies aren't even necessarily comparable or like-for-like. But neither are they conflicting or contradictory, either...

If I'm not ready, then how do I get ready?

So, do you think you have most of these skills already? In the unlikely event that you do have these six top skills already, then that's a great achievement. Do keep in mind that there is always room for improvement, and learning is a lifelong endeavor. So, continue to improve these six skills, in addition to learning new ones as well. If you want to become, and continue to be, a successful and great manager, then this is a necessity, not a luxury.

If you feel you have some way to go, then don't worry; that is completely normal and okay. It's rare for a developer to have mastered these six skills without having real-world experience of being a manager. It is also an unreasonable expectation because even most experienced managers will still have some way to go!

Your task now is to truthfully assess how mature you are...

How do I get the job?

If you've still not decided which type of manager you want to become, now is the time to make a decision. While it is an important decision, there is always a chance to change even once you are in the role. But ideally, you want to get this decision right the first time, whatever right means for you.

Being a team, development, or project manager will entail similar and transferrable skills, but also a significant amount of role-specific skills, as well as knowledge, which comes with practice and real-world experience.

This section will cover various aspects of job hunting, which may seem general. But we will focus on how to position yourself so that a brilliant developer like you is taken seriously as a managerial candidate.

Internal or external

...

Will I like it?

If you have ascertained your why, and you understand the true underlying motives, to make the Developer-to-Manager transition, then I can assure you that your journey will be meaningful and rewarding. The journey itself will be challenging and difficult at times, which is to be expected. Whether you will enjoy a professional life as a manager is a great question.

For me, I have no doubt that it has made my career more rewarding and interesting. I had the choice of continuing to test and develop software, which is how I began my career in IT. While I enjoyed writing and breaking code (preferably someone else's), I found myself wanting to learn more and more about the managerial side of the software business: the commercials, the development process, the team, and the people.

In short, I had a natural curiosity toward being a manager in the software business...

The interview and the offer

Perhaps you think you're ready, or perhaps you're not quite, but want to try it anyway.

To best illustrate this part, let's say it's an external position with another organization that you are going for, because that's likely to include all of the aspects of the internal option, with a bit of extra process and rigor.

When you are invited to an interview for a manager vacancy, there are a lot of different ways that the interview can go. But before you get to the interview itself, there are several things you should think about.

First, you should be clear on the type of manager role it is. Increasingly, the manager role is becoming more diverse and hybrid. Such a role usually includes elements of team, development, and project management all mixed in. It's always good to be clear on what this mix is, so that you can assess...

Summary

In this chapter, we took a journey through the six key skills that I believe are most important for you to focus on as a manager:

  1. Flexibility and adaptability
  2. Communication, communication, communication
  3. Team leadership
  4. Stakeholder management
  5. Negotiation
  6. Using a chosen methodology

These skills will see you through almost every situation you're ever going to meet. They're also incredibly well adapted for you as a new Developer-to-Manager! So, please keep these skills in your mind, and take every opportunity to explore and develop them further – through your own continuous research and the learning you gain every day as a manager.

Left arrow icon Right arrow icon

Key benefits

  • A complete guide to managing developer teams, software projects, customers, and users
  • Transition successfully from a technical role to management
  • Develop crucial skills to enhance your performance and advance your career

Description

The Successful Software Manager is a comprehensive and practical guide to managing software developers, software customers, and the process of deciding what software needs to be built. It explains in detail how to develop a management mindset, lead a high-performing developer team, and meet all the expectations of a good manager. The book will help you whether you’ve chosen to pursue a career in management or have been asked to "act up" as a manager. Whether you’re a Development Manager, Product Manager, Team Leader, Solution Architect, or IT Director, this is your indispensable guide to all aspects of running your team and working within an organization and dealing with colleagues, customers, potential customers, and technologists, to ensure you build the product your organization needs. This book is the must-have authoritative guide to managing projects, managing people, and preparing yourself to be an effective manager. The intuitive real-life examples will act as a desk companion for any day-to-day challenge, and beyond that, Herman will show you how to prepare for the next stages and how to achieve career success.

Who is this book for?

Development Managers, Product Managers, Team Leaders, Solution Architects, or IT Directors who want to effectively manage colleagues, customers, potential customers, and technologists.

What you will learn

  • Decide if moving to management is right for you
  • Develop the skills required for management
  • Lead and manage successful software development projects
  • Understand the various roles in a technical team and how to manage them
  • Motivate and mentor your team
  • Deliver successful training and presentations
  • Lead the design process with storyboards and personas, and validate your solution
Estimated delivery fee Deliver to Malaysia

Standard delivery 10 - 13 business days

$8.95

Premium delivery 5 - 8 business days

$45.95
(Includes tracking information)

Product Details

Country selected
Publication date, Length, Edition, Language, ISBN-13
Publication date : Jun 28, 2019
Length: 442 pages
Edition : 1st
Language : English
ISBN-13 : 9781789615531
Concepts :

What do you get with Print?

Product feature icon Instant access to your digital eBook copy whilst your Print order is Shipped
Product feature icon Paperback book shipped to your preferred address
Product feature icon Download this book in EPUB and PDF formats
Product feature icon Access this title in our online reader with advanced features
Product feature icon DRM FREE - Read whenever, wherever and however you want
Product feature icon AI Assistant (beta) to help accelerate your learning
OR
Modal Close icon
Payment Processing...
tick Completed

Shipping Address

Billing Address

Shipping Methods
Estimated delivery fee Deliver to Malaysia

Standard delivery 10 - 13 business days

$8.95

Premium delivery 5 - 8 business days

$45.95
(Includes tracking information)

Product Details

Publication date : Jun 28, 2019
Length: 442 pages
Edition : 1st
Language : English
ISBN-13 : 9781789615531
Concepts :

Packt Subscriptions

See our plans and pricing
Modal Close icon
$19.99 billed monthly
Feature tick icon Unlimited access to Packt's library of 7,000+ practical books and videos
Feature tick icon Constantly refreshed with 50+ new titles a month
Feature tick icon Exclusive Early access to books as they're written
Feature tick icon Solve problems while you work with advanced search and reference features
Feature tick icon Offline reading on the mobile app
Feature tick icon Simple pricing, no contract
$199.99 billed annually
Feature tick icon Unlimited access to Packt's library of 7,000+ practical books and videos
Feature tick icon Constantly refreshed with 50+ new titles a month
Feature tick icon Exclusive Early access to books as they're written
Feature tick icon Solve problems while you work with advanced search and reference features
Feature tick icon Offline reading on the mobile app
Feature tick icon Choose a DRM-free eBook or Video every month to keep
Feature tick icon PLUS own as many other DRM-free eBooks or Videos as you like for just $5 each
Feature tick icon Exclusive print discounts
$279.99 billed in 18 months
Feature tick icon Unlimited access to Packt's library of 7,000+ practical books and videos
Feature tick icon Constantly refreshed with 50+ new titles a month
Feature tick icon Exclusive Early access to books as they're written
Feature tick icon Solve problems while you work with advanced search and reference features
Feature tick icon Offline reading on the mobile app
Feature tick icon Choose a DRM-free eBook or Video every month to keep
Feature tick icon PLUS own as many other DRM-free eBooks or Videos as you like for just $5 each
Feature tick icon Exclusive print discounts

Frequently bought together


Stars icon
Total $ 137.97
Enterprise API Management
$54.99
Developer, Advocate!
$43.99
The Successful Software Manager
$38.99
Total $ 137.97 Stars icon
Banner background image

Table of Contents

15 Chapters
Why Do You Want to Become a Manager? Chevron down icon Chevron up icon
What Are the Key Skills I Need? Chevron down icon Chevron up icon
What Is My Job Now? Chevron down icon Chevron up icon
A Week in the Life of a Manager Chevron down icon Chevron up icon
Managing Your Team Chevron down icon Chevron up icon
Asking the Right Questions to Your Users Chevron down icon Chevron up icon
Meetings Chevron down icon Chevron up icon
Design Techniques Chevron down icon Chevron up icon
Validating the Solution Chevron down icon Chevron up icon
Agile, Waterfall, and Everything in Between Chevron down icon Chevron up icon
Always Be Shipping Chevron down icon Chevron up icon
The Training Day Chevron down icon Chevron up icon
Organizational Management in the 21st Century Chevron down icon Chevron up icon
Developing Yourself as a Leader Chevron down icon Chevron up icon
Your Next Steps Chevron down icon Chevron up icon

Customer reviews

Top Reviews
Rating distribution
Full star icon Full star icon Full star icon Full star icon Half star icon 4.6
(7 Ratings)
5 star 85.7%
4 star 0%
3 star 0%
2 star 14.3%
1 star 0%
Filter icon Filter
Top Reviews

Filter reviews by




Christian Geib May 20, 2020
Full star icon Full star icon Full star icon Full star icon Full star icon 5
If you are trying to get a quick manual of how to be/become a successful software manager (or manager in general) whilst being greatly entertained, this is your book. Not only does the author provide a very comprehensive and hands-on overview on all facets of software management and related methodologies, but also turbo-charges your general knowledge in a very eclectic and entertaining way. Whilst being very much on point and concise in the delivery of the technical knowledge, the author makes sure that you gain plenty of knowledge of psychology, philosophy, economy and technology. I have learned so much from this book, it has been a mini-MBA and general knowledge apart from condensing so much technical knowledge and experiences in such a concise way. I truly recommend it - it should be mandatory reading for every aspiring or experienced manager.
Amazon Verified review Amazon
GregT Aug 27, 2019
Full star icon Full star icon Full star icon Full star icon Full star icon 5
This has everything in it that you need to start your career as a Software Manager. If you're unsure what to do today, tomorrow or next week - this is the book for you.
Amazon Verified review Amazon
Nicole M Radziwill Sep 22, 2019
Full star icon Full star icon Full star icon Full star icon Full star icon 5
I have been formally reviewing 30-40 books a year since 2012, and this is one of my favorites.There are numerous books on the market that provide technical guidance to software engineers and quality assurance specialists, but little information to help them figure out how (and whether) to make the transition from developer to manager. Herman Fung’s new release fills this gap in a complete, methodical, and inspiring way. As someone who made this transition two decades ago, many parts of this book resonate with me, and will benefit any developer or technical specialist who wants to know what software management entails and how they can adapt to this role effectively.The book is organized into 15 chapters, and it starts by encouraging the reader to explore the reasons he or she is considering the transition to management. The next three chapters describe the skills (technical, personal, and social) that a prospective manager needs and sets the stage for the kind of role and daily routine you will have as a software manager. The author also provides some guidance for how to make the connections between the job you have now, and the job you aim to get.One of the strengths of this book is that it is technology and methodology agnostic. Although ITIL, PRINCE, waterfall, agile and Scrum are mentioned and used as a framework to describe common processes, the author does not advocate one over another and acknowledges that there is a time and a place for each of these approaches. Overall, this is the only book I have seen that gently guides and sets expectations for the developer or software engineer who is considering a transition to management. Eminently readable, with recommendations grounded in pragmatism and compassion, I enthusiastically recommend Herman Fung’s book, regardless of the reader’s age, experience level, or industry. Because there are practical, meaningful lessons in here for everyone, this book will also likely be valuable to established software managers seeking a deeper understanding of their role or wishing to mentor growing engineers
Amazon Verified review Amazon
Amazon Customer Mar 06, 2022
Full star icon Full star icon Full star icon Full star icon Full star icon 5
Enjoyed the read and storytelling of the technical roles in the book.
Amazon Verified review Amazon
Dr. Rick L. Mask Sep 03, 2019
Full star icon Full star icon Full star icon Full star icon Full star icon 5
When I first picked up The Successful Software Manager I wasn’t really sure what to expect. I have read guides on management principles before and have not been impressed as they seem generic and somewhat “common sense.” But to my pleasant surprise, this book is quite the opposite. Herman Fung, along with other contributors, truly break down the necessary skills you need to make the transition to manager in our tech driven industry. Through the first few chapters a breakdown of the why and the what are presented, while the remaining chapters really breakdown the how. The book covers various methods to build skills through validation, meeting types, and developing yourself as a leader in the tech industry. I would recommend this book to those in pursuit of transitioning from tech guru to tech manager as the insight it worth the cost.
Amazon Verified review Amazon
Get free access to Packt library with over 7500+ books and video courses for 7 days!
Start Free Trial

FAQs

What is the delivery time and cost of print book? Chevron down icon Chevron up icon

Shipping Details

USA:

'

Economy: Delivery to most addresses in the US within 10-15 business days

Premium: Trackable Delivery to most addresses in the US within 3-8 business days

UK:

Economy: Delivery to most addresses in the U.K. within 7-9 business days.
Shipments are not trackable

Premium: Trackable delivery to most addresses in the U.K. within 3-4 business days!
Add one extra business day for deliveries to Northern Ireland and Scottish Highlands and islands

EU:

Premium: Trackable delivery to most EU destinations within 4-9 business days.

Australia:

Economy: Can deliver to P. O. Boxes and private residences.
Trackable service with delivery to addresses in Australia only.
Delivery time ranges from 7-9 business days for VIC and 8-10 business days for Interstate metro
Delivery time is up to 15 business days for remote areas of WA, NT & QLD.

Premium: Delivery to addresses in Australia only
Trackable delivery to most P. O. Boxes and private residences in Australia within 4-5 days based on the distance to a destination following dispatch.

India:

Premium: Delivery to most Indian addresses within 5-6 business days

Rest of the World:

Premium: Countries in the American continent: Trackable delivery to most countries within 4-7 business days

Asia:

Premium: Delivery to most Asian addresses within 5-9 business days

Disclaimer:
All orders received before 5 PM U.K time would start printing from the next business day. So the estimated delivery times start from the next day as well. Orders received after 5 PM U.K time (in our internal systems) on a business day or anytime on the weekend will begin printing the second to next business day. For example, an order placed at 11 AM today will begin printing tomorrow, whereas an order placed at 9 PM tonight will begin printing the day after tomorrow.


Unfortunately, due to several restrictions, we are unable to ship to the following countries:

  1. Afghanistan
  2. American Samoa
  3. Belarus
  4. Brunei Darussalam
  5. Central African Republic
  6. The Democratic Republic of Congo
  7. Eritrea
  8. Guinea-bissau
  9. Iran
  10. Lebanon
  11. Libiya Arab Jamahriya
  12. Somalia
  13. Sudan
  14. Russian Federation
  15. Syrian Arab Republic
  16. Ukraine
  17. Venezuela
What is custom duty/charge? Chevron down icon Chevron up icon

Customs duty are charges levied on goods when they cross international borders. It is a tax that is imposed on imported goods. These duties are charged by special authorities and bodies created by local governments and are meant to protect local industries, economies, and businesses.

Do I have to pay customs charges for the print book order? Chevron down icon Chevron up icon

The orders shipped to the countries that are listed under EU27 will not bear custom charges. They are paid by Packt as part of the order.

List of EU27 countries: www.gov.uk/eu-eea:

A custom duty or localized taxes may be applicable on the shipment and would be charged by the recipient country outside of the EU27 which should be paid by the customer and these duties are not included in the shipping charges been charged on the order.

How do I know my custom duty charges? Chevron down icon Chevron up icon

The amount of duty payable varies greatly depending on the imported goods, the country of origin and several other factors like the total invoice amount or dimensions like weight, and other such criteria applicable in your country.

For example:

  • If you live in Mexico, and the declared value of your ordered items is over $ 50, for you to receive a package, you will have to pay additional import tax of 19% which will be $ 9.50 to the courier service.
  • Whereas if you live in Turkey, and the declared value of your ordered items is over € 22, for you to receive a package, you will have to pay additional import tax of 18% which will be € 3.96 to the courier service.
How can I cancel my order? Chevron down icon Chevron up icon

Cancellation Policy for Published Printed Books:

You can cancel any order within 1 hour of placing the order. Simply contact customercare@packt.com with your order details or payment transaction id. If your order has already started the shipment process, we will do our best to stop it. However, if it is already on the way to you then when you receive it, you can contact us at customercare@packt.com using the returns and refund process.

Please understand that Packt Publishing cannot provide refunds or cancel any order except for the cases described in our Return Policy (i.e. Packt Publishing agrees to replace your printed book because it arrives damaged or material defect in book), Packt Publishing will not accept returns.

What is your returns and refunds policy? Chevron down icon Chevron up icon

Return Policy:

We want you to be happy with your purchase from Packtpub.com. We will not hassle you with returning print books to us. If the print book you receive from us is incorrect, damaged, doesn't work or is unacceptably late, please contact Customer Relations Team on customercare@packt.com with the order number and issue details as explained below:

  1. If you ordered (eBook, Video or Print Book) incorrectly or accidentally, please contact Customer Relations Team on customercare@packt.com within one hour of placing the order and we will replace/refund you the item cost.
  2. Sadly, if your eBook or Video file is faulty or a fault occurs during the eBook or Video being made available to you, i.e. during download then you should contact Customer Relations Team within 14 days of purchase on customercare@packt.com who will be able to resolve this issue for you.
  3. You will have a choice of replacement or refund of the problem items.(damaged, defective or incorrect)
  4. Once Customer Care Team confirms that you will be refunded, you should receive the refund within 10 to 12 working days.
  5. If you are only requesting a refund of one book from a multiple order, then we will refund you the appropriate single item.
  6. Where the items were shipped under a free shipping offer, there will be no shipping costs to refund.

On the off chance your printed book arrives damaged, with book material defect, contact our Customer Relation Team on customercare@packt.com within 14 days of receipt of the book with appropriate evidence of damage and we will work with you to secure a replacement copy, if necessary. Please note that each printed book you order from us is individually made by Packt's professional book-printing partner which is on a print-on-demand basis.

What tax is charged? Chevron down icon Chevron up icon

Currently, no tax is charged on the purchase of any print book (subject to change based on the laws and regulations). A localized VAT fee is charged only to our European and UK customers on eBooks, Video and subscriptions that they buy. GST is charged to Indian customers for eBooks and video purchases.

What payment methods can I use? Chevron down icon Chevron up icon

You can pay with the following card types:

  1. Visa Debit
  2. Visa Credit
  3. MasterCard
  4. PayPal
What is the delivery time and cost of print books? Chevron down icon Chevron up icon

Shipping Details

USA:

'

Economy: Delivery to most addresses in the US within 10-15 business days

Premium: Trackable Delivery to most addresses in the US within 3-8 business days

UK:

Economy: Delivery to most addresses in the U.K. within 7-9 business days.
Shipments are not trackable

Premium: Trackable delivery to most addresses in the U.K. within 3-4 business days!
Add one extra business day for deliveries to Northern Ireland and Scottish Highlands and islands

EU:

Premium: Trackable delivery to most EU destinations within 4-9 business days.

Australia:

Economy: Can deliver to P. O. Boxes and private residences.
Trackable service with delivery to addresses in Australia only.
Delivery time ranges from 7-9 business days for VIC and 8-10 business days for Interstate metro
Delivery time is up to 15 business days for remote areas of WA, NT & QLD.

Premium: Delivery to addresses in Australia only
Trackable delivery to most P. O. Boxes and private residences in Australia within 4-5 days based on the distance to a destination following dispatch.

India:

Premium: Delivery to most Indian addresses within 5-6 business days

Rest of the World:

Premium: Countries in the American continent: Trackable delivery to most countries within 4-7 business days

Asia:

Premium: Delivery to most Asian addresses within 5-9 business days

Disclaimer:
All orders received before 5 PM U.K time would start printing from the next business day. So the estimated delivery times start from the next day as well. Orders received after 5 PM U.K time (in our internal systems) on a business day or anytime on the weekend will begin printing the second to next business day. For example, an order placed at 11 AM today will begin printing tomorrow, whereas an order placed at 9 PM tonight will begin printing the day after tomorrow.


Unfortunately, due to several restrictions, we are unable to ship to the following countries:

  1. Afghanistan
  2. American Samoa
  3. Belarus
  4. Brunei Darussalam
  5. Central African Republic
  6. The Democratic Republic of Congo
  7. Eritrea
  8. Guinea-bissau
  9. Iran
  10. Lebanon
  11. Libiya Arab Jamahriya
  12. Somalia
  13. Sudan
  14. Russian Federation
  15. Syrian Arab Republic
  16. Ukraine
  17. Venezuela