Getting into the client script

Client scripts run on the browser side and use JavaScript as native. Click on https://www.codecademy.com/learn/javascript to read more about javascript. Client scripts can be used to put validation on a Service-Now form and for customization of Service-Now behavior, such as making any field read-only, mandatory, or hidden. Note that it's not advisable to use a client-side script to customize the behavior of a form as it impacts the form performance. Out of the box, Service-Now provides many client-side functions to perform operations.

Getting ready

To go through this recipe, you should have an active Service-Now instance and valid credentials with an admin role.

How to do it…

1. Open any standard web browser and type the instance address.
2. Log in to the Service-Now instance with the valid credentials.
3. On the left-hand side, type Author Registration, click on the right module on the header, as shown, and select Client Scripts:

Client scripts

4. Now you will able to see client...