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Salesforce Advanced Administrator Certification Guide: Become a Certified Advanced Salesforce Administrator with this exam guide

Murru

$24.99 ~~$35.99~~

3.3 (4 Ratings)

eBook Nov 2019 672 pages 1st Edition

Murru

$24.99 ~~$35.99~~

3.3 (4 Ratings)

eBook Nov 2019 672 pages 1st Edition

What do you get with eBook?

Instant access to your Digital eBook purchase

Download this book in EPUB and PDF formats

Access this title in our online reader with advanced features

DRM FREE - Read whenever, wherever and however you want

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View table of contents Preview Book Download Code

Key benefits

Learn advanced features to reduce implementation time and enhance your Salesforce administration skills
Develop the ability to solve critical issues with a proactive approach and deliver the best solution
Explore complex automation with workflows, approvals, process builder, and custom Apex coding

Description

The Salesforce Advanced Administrator certification extends beyond administrator certification, covering advanced platform features and functions such as configuration, automation, security, and customization. Complete with comprehensive coverage of all these topics and exam-oriented questions and mock tests, this Salesforce book will help you earn advanced administrator credentials. You'll start your journey by mastering data access security, monitoring and auditing, and understanding best practices for handling change management and data across organizations. The book then delves into data model management for improving data quality and lets you explore Sales features such as products, schedules, quotes, and forecasting capabilities. As you progress, this book will guide you in working with content management to set up and maintain Salesforce content. You'll also master organizing your files and data using reports and dashboards. Finally, you'll learn how to use a combination of automation tools to solve business problems. By the end of the book, you will have developed the skills required to get your advanced administrator credentials.

Who is this book for?

If you've already achieved your Salesforce administrator certification, this book will help you prepare for the Salesforce Advanced Administrator certification. You'll also find this guide useful if you are a Salesforce administrator or developer and want to maximize your administration skills with deeper knowledge of advanced Salesforce declarative features. 1-2 years of experience as a Salesforce administrator or developer is enough to help you to get the most out of the book.

What you will learn

Master data security to monitor your org effectively
Explore best practices for handling change management across orgs
Extend the capabilities of Salesforce objects using advanced relationships, validation rules, and duplicate management
Handle file libraries with Salesforce CRM content
Understand ways to deliver the best solutions with Sales and Service Cloud applications
Build reports and dashboards to visualize data for better decision making
Customize your CRM with process automation features

What do you get with eBook?

Instant access to your Digital eBook purchase

Download this book in EPUB and PDF formats

Access this title in our online reader with advanced features

DRM FREE - Read whenever, wherever and however you want

AI Assistant (beta) to help accelerate your learning

Product Details

Publication date : Nov 08, 2019

Length: 672 pages

Edition : 1st

Language : English

ISBN-13 : 9781838644765

Vendor :

Salesforce

Category :

Programming

Concepts :

CRM

Tools :

Salesforce

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26 Chapters

Section 1: Security, Access, and Organization Management

Secure Data Access

Controlling who sees what

Profiles, permission sets, and object security

The Salesforce sharing model

Enterprise territory management

Sharing within Salesforce communities

Summary

Questions

Auditing and Monitoring

Delegated administration

Monitoring your organization

Event monitoring

Summary

Questions

Change Management

Testing using sandboxes

Deploying changes with change sets

Deploying changes with packages

Deploying changes with other tools

Handling data changes

Summary

Questions

Section 2: Data Model Management

Extending Custom Objects

Advanced aspects of object relationships

Section 3: Sales and Service Cloud Applications

Support Sales Strategies with Sales Cloud Features

Managing products, product schedules, and pricebooks

Managing quotes and quote templates

Predicting deals with forecasts

Summary

Questions

Service Cloud Applications

Salesforce Knowledge

Configuring Omni-Channel

Live Agent chat and communities

Entitlements for SLA management (and more)

Summary

Questions

Section 4: Data and Content Management

Improving Data Quality with Duplicate Management

Understanding duplicate management

Exploring and customizing rules

Summary

Questions

Salesforce CRM Content Management

Setting up Salesforce CRM Content

Handling content libraries

Adding files to libraries

Section 5: Reports and Dashboards

Mastering Reports

Building reports

Tracking history on reports

Subscribing to reports

Further considerations

Summary

Questions

Visualizing Key Metrics with Dashboards

Building dashboards

Filtering dashboards

Subscribing to a dashboard

Limitations with dashboards

Summary

Questions

Section 6: Process Automation

Automation with Workflows

What is process automation?

Building workflow rules

Automated actions

Time-dependent actions

Further considerations on workflows

Summary

Questions

Automating Record Approval with Approval Processes

Understanding approvals

Using approvals

Limits and considerations

Summary

Questions

Lightning Process Builder

Setting up a Lightning Process Builder

Defining action groups

Managing the Process Builder

Final considerations for building with a Process Builder

Lightning Flows

Transactions and governor limits

Limits and considerations

Summary

Questions

The Coding Approach

Exploring Apex triggers

User interface development

Summary

Questions

Section 7: Taking Your Certification Exam

Tips and Tricks for Passing Your Exam

Keep studying

Facing the exam with the right attitude

Mock Test A and B

Assessments

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Customer reviews

Rating distribution

3.3

(4 Ratings)

5 star 50%

4 star 0%

3 star 0%

2 star 25%

1 star 25%

Meighan Aug 28, 2021

this is great for the Adv Admin exam for someone who is studying or newer to the ecosystem

Amazon Verified review

Luke Aug 24, 2021

I bought this book to get some real quick way of gaining knowledge about the Salesforce Admin Exam. But this book is not meant for beginners at all! The author may be knowledgeable but he's all over the map, in fact after you read some chapters you feel more confused than when you started! He gets in and out, gets into unnecessary details often confusing the whole topic. Very poorly structured book, waste of time and money for me!

Amazon Verified review

Lynnn A Apr 22, 2021

Skeptical about the validity of this book due to all the typos. I let a few slide, but this one pictured was too much. Also, the quizzes are poorly worded. For example, the question will say "which statement is true" and then the answer is A,B, and C... but it said statement! Not statements!

Amazon Verified review

Iuliia Bondarenko Jan 10, 2020

Good book with a lot of screenshots, examples and important features to know.

Amazon Verified review

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About the author

Murru

Enrico Murru is a solution and technical architect at WebResults (an engineering company), an Italian platinum Salesforce partner, and ISV. He completed his MSc in Electronic Engineering at the University of Cagliari in 2007. In 2009, he joined WebResults as a junior Salesforce developer. In 2013, he launched his first blog named Nerd @ Work. In 2016, he was nominated as the first Italian Salesforce MVP due to his commitment to the Salesforce community. In the same year, he started collecting Salesforce certifications, gaining 20 of them over the next 3 years, as part of his own path to the Salesforce Technical Architect certification. In 2016, he started one of his most popular projects, the ORGanizer for Salesforce Chrome and Firefox extension.

See other products by Murru

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Salesforce Advanced Administrator Certification Guide: Become a Certified Advanced Salesforce Administrator with this exam guide

What do you get with eBook?