Summary
In this chapter, we looked at the measurements we make during both the development process and afterward. We found that we had to make measurements in three areas to determine whether our value stream was optimized and working toward value.
The first area examined using measurement was the teams and value stream to see if they were working toward optimizing flow. Measurements such as cycle time, lead time, WIP, and throughput were defined and determined using a cumulative flow diagram.
The second area measured the environments where the applications reside. Tools are available to ensure the proper functioning of the application and the environmental resources, such as the infrastructure, including storage and networks.
The third area measured the value provided by the solution. Metric frameworks, such as pirate metrics (AARRR), the Google HEART framework, and F4P metrics, look at the customer actions and thoughts to determine whether the solution developed works with...