Summary

Going live is a tough time for most clients. They have to change how the business runs every day. This is stressful in even the most well-planned cases. You can help the client through this by planning the data migration well ahead of the cut-over activities, as well as assisting them in making sure their historical transactions and other data will be brought into the account without any surprises. We do that by testing everything well in advance of the go-live date and include all of the relevant data types in that testing. We also make sure all the right people are involved in the data migration planning and testing so that nothing is left to chance. And we also make sure we're there to help with any last-minute emergencies that might occur just before the go-live.

At the end of an implementation project, once the data migration is completed and has been validated in the production account, and the business' users have completed all of the last steps in the...