Search icon CANCEL
Subscription
0
Cart icon
Your Cart (0 item)
Close icon
You have no products in your basket yet
Arrow left icon
Explore Products
Best Sellers
New Releases
Books
Videos
Audiobooks
Learning Hub
Free Learning
Arrow right icon
Arrow up icon
GO TO TOP
Mastering Salesforce CRM Administration

You're reading from   Mastering Salesforce CRM Administration An Advanced Administration Certification Handbook

Arrow left icon
Product type Paperback
Published in Mar 2017
Publisher
ISBN-13 9781786463180
Length 412 pages
Edition 1st Edition
Concepts
Arrow right icon
Author (1):
Arrow left icon
Rakesh Gupta Rakesh Gupta
Author Profile Icon Rakesh Gupta
Rakesh Gupta
Arrow right icon
View More author details
Toc

Table of Contents (13) Chapters Close

Preface 1. A Deep Dive into the Salesforce Lightning Experience FREE CHAPTER 2. Security Settings in Salesforce 3. Territory Management 4. Extending Salesforce with Custom Objects and Applications 5. Getting More Value from Sales Cloud 6. Increasing Service Agent Productivity by Using Service Cloud 7. Optimizing Business Processes with Visual Workflow and Approval Processes 8. Automating Complex Business Processes 9. Analyzing Productivity with Reports and Dashboards 10. E-mail and Mobile Administration 11. Different Ways of Deploying an Application between Environments 12. Basics of Apex and Visualforce Page

Test your knowledge

Q1. What types of paid Salesforce editions are available?

  1. Lightning Enterprise Edition
  2. Lightning Unlimited Edition
  3. Lightning Trial Edition
  4. Developer Edition

Q2. What are the two ways to get the record ID?

  1. Dashboard
  2. Report
  3. Data Loader
  4. Validation Rule

Q3. After how many days is a deleted record permanently removed from the recycle bin?

  1. 10
  2. 15
  3. 30
  4. 45

Q4. What is the total number of custom fields we can create in a Lightning Enterprise Edition custom object?

  1. 300
  2. 500
  3. 800
  4. Unlimited

Q5. It is possible for a Salesforce object to exist independently of an application.

  1. True
  2. False

Q6. What is the maximum number of master-detail relationships that can be created on a custom object?

  1. 10
  2. 40
  3. 2
  4. 8

Q7. An organization wants to leverage a custom object to track sales orders. The organization wants the ability to relate orders to parent orders in a parent-child relationship. What type of relationship should be used?

  1. Master-detail relationship
  2. Self-relationship
  3. Hierarchical relationship
  4. Many-to-many relationship
You have been reading a chapter from
Mastering Salesforce CRM Administration
Published in: Mar 2017
Publisher:
ISBN-13: 9781786463180
Register for a free Packt account to unlock a world of extra content!
A free Packt account unlocks extra newsletters, articles, discounted offers, and much more. Start advancing your knowledge today.
Unlock this book and the full library FREE for 7 days
Get unlimited access to 7000+ expert-authored eBooks and videos courses covering every tech area you can think of
Renews at $19.99/month. Cancel anytime
Banner background image