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Mastering JIRA 7

You're reading from   Mastering JIRA 7 Become an expert at using JIRA 7 through this one-stop guide!

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Product type Paperback
Published in Oct 2016
Publisher Packt
ISBN-13 9781786466860
Length 450 pages
Edition 2nd Edition
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Author (1):
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Ravi Sagar Ravi Sagar
Author Profile Icon Ravi Sagar
Ravi Sagar
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Table of Contents (19) Chapters Close

Preface 1. Planning Your JIRA Installation 2. Searching in JIRA FREE CHAPTER 3. Reporting – Using Charts to Visualize the Data 4. Customizing JIRA for Test Management 5. Understanding Zephyr and its Features 6. Sample Implementation of Use Cases 7. User Management, Groups, and Project Roles 8. Configuring JIRA User Directories to Connect with LDAP, Crowd, and JIRA User Server 9. JIRA Add-On Development and Leveraging the REST API 10. Importing and Exporting Data in JIRA and Migrating Configuration 11. Working with Agile Boards in JIRA Software 12. JIRA Administration with ScriptRunner and the CLI Add-on 13. Database Access 14. Customizing Look, Feel, and Behavior 15. Implementing JIRA Service Desk 16. Integrating JIRA with Common Atlassian Applications and Other Tools 17. JIRA Best Practices 18. Troubleshooting JIRA

Chapter 6.  Sample Implementation of Use Cases

You have already learned about customization for test management by modifying JIRA's configuration as well as using the popular Zephyr add-on. This chapter will not repeat these configurations; rather, it will present sample data in order to create various use cases that can be implemented in JIRA. This chapter will cover the issue types usually required, the custom fields to add, and workflow examples.

The user can take these examples as a starting point to implement something similar in their company. In this chapter, we will understand how to start collecting the requirements, and the sample use cases mentioned can be leveraged further to customize JIRA specific to their requirements.

The topics covered are as follows:

  • Gathering requirements
  • Preparing the JIRA configuration document
  • Setting up JIRA for helpdesk/support tickets
  • Setting up JIRA for requirement management
  • Setting up JIRA for bug tracking
  • Changes in the customizations...
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