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Learning ServiceNow

You're reading from   Learning ServiceNow Administration and development on the Now platform, for powerful IT automation

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Product type Paperback
Published in Jun 2018
Publisher
ISBN-13 9781788837040
Length 388 pages
Edition 2nd Edition
Languages
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Author (1):
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Tim Woodruff Tim Woodruff
Author Profile Icon Tim Woodruff
Tim Woodruff
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Toc

Table of Contents (17) Chapters Close

Preface 1. The Interface FREE CHAPTER 2. Lists and Forms 3. UI Customization 4. Understanding Data and Relationships 5. Tasks and Workflows 6. UI and Data Policies 7. User Administration and Security 8. Introduction to Scripting 9. The Server-Side Glide API 10. The Client-Side Glide API 11. Server-Side Scripting 12. Client-Side Scripting 13. Service Portal Scripting 14. Debugging 15. Pro Tips Index

Chapter 9. The Server-Side Glide API

In 2003, CEO Fred Luddy started a company called GlideSoft, which specialized in IT service management applications. Three years later, the company changed its name to ServiceNow, but the Glide name stuck for the API, which is why we have APIs like GlideSystem (gs) and GlideRecord. Since then, ServiceNow has renamed its namesake platform from the ServiceNow platform to the Now platform, though the company name remains ServiceNow.

The Glide API is available on both the server and the client (though only a subset of the API is available on the client), and it consists of several classes which we'll learn about in this chapter; including:

  • Server-side Glide classes:
    • GlideRecord
    • GlideAggregate
    • GlideElement
    • GlideDate and GlideDateTime
    • GlideSession
    • GlideSystem
  • Client-side Glide classes:
    • GlideRecord
    • GlideAjax
    • GlideForm
    • GlideList2
    • GlideMenu
    • GlideUser

Each class in the Glide API may consist of methods (executable functions within the class), and properties (variables...

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