Index

A

• Accept remote API calls option / Options
• Active directory, user directories type / User directories
• active status / Managing workflows
• add-ons / Multi-value fields
  • about / Add-ons
  • Atlassian Marketplace / Atlassian Marketplace
  • Universal Plugin Manager (UPM) / Universal Plugin Manager
  • new add-ons, finding / Finding new add-ons
  • managing / Managing add-ons
  • installing / Installing an add-on
  • configuring / Configuring an add-on
  • disabling / Enabling/disabling an add-on
  • enabling / Enabling/disabling an add-on
  • updating / Updating an add-on
  • uninstalling / Uninstalling an add-on
  • safe mode, enabling / Enabling the safe mode
• Add Comments / Project permissions
• Add Issue Type button / Creating issue types
• Add Screen button / Adding a screen
• admin / Managing user directories
• Administer Project permission
  • about / Project permissions
  / Project permissions
• Administer Projects permission / Assigning project role members
• affect version/s field / Built-in fields
• All issue type option / Adding a custom field
• Allow unassigned issues option / Options
• Allow users to vote on issues option / Options
• Allow users to watch issues option / Options
• All Watchers, notification type / Notifications
• announcement banner
  • setting / Setting the announcement banner
• Apache's Velocity template language / Adding a mail template
• application server
  • configuring / Configuring the application server
• application servers / Application servers
• application services
  • about / Application services
• Application Title property / The JIRA setup wizard
• architecture, JIRA
  • high-level architecture / High-level architecture
• archive option / Managing versions
• Assignable User / Project permissions
• Assigned to Me gadget / Gadget, Editing a gadget
• assignee field / Built-in fields
• Assign Issues / Project permissions
• Assign to Current User, post function / Post functions
• Assign to Lead Developer, post function / Post functions
• Assign to Reporter, post function / Post functions
• association
  • adding / Adding an association
  • editing / Editing/deleting an association, Editing/deleting an association
  • deleting / Editing/deleting an association, Editing/deleting an association
• Atlassian
  • about / JIRA Administration
• Atlassian Crowd / User directories
• Atlassian documentation
  • URL / Gadget
• Atlassian JIRA
  • URL, for downloading / Obtaining and installing JIRA
  / User directories
• Atlassian Marketplace
  • about / Atlassian Marketplace
  • website, URL / Atlassian Marketplace
• Atlassian OnDemand
  • URL / System requirements
• Attachment Path option / Enabling attachments in JIRA
• attachments
  • about / Attachments
  • enabling, in JIRA / Enabling attachments in JIRA
  • of files / Attaching files
• Attachment Size option / Enabling attachments in JIRA
• attachments section / What does an issue look like?
• audit log
  • viewing / Viewing the audit log
• auto-complete feature / Advanced search (JQL)
• Auto-update search results option / Options
• autocomplete renderer / Field rendering
• Average Age Report / Reports

B

• backlog
  • about / Backlog
• base DN parameter / Connecting to LDAP
• Base URL property / The JIRA setup wizard
• boards
  • about / Board
  • working with / Working with boards
  • new board, creating / Creating a new board
• Browse Project / Project permissions
• build and release option / Managing versions
• built-in fields
  • about / Built-in fields
  • assignee field / Built-in fields
  • summary field / Built-in fields
  • description field / Built-in fields
  • reporter field / Built-in fields
  • component/s field / Built-in fields
  • affect version/s ield / Built-in fields
  • fix version/s field / Built-in fields
  • due date field / Built-in fields
  • issue type field / Built-in fields
  • priority field / Built-in fields
  • resolution field / Built-in fields
  • time tracking field / Built-in fields
• bundle, workflow
  • exporting / Exporting a workflow bundle
  • importing / Importing a workflow bundle
• business processes
  • about / Mapping business processes

C

• caches directory / The JIRA home directory
• CAPTCHA, user
  • enabling / Enabling CAPTCHA
• card
  • about / Card
• Cascading select field / JIRA specialized fields
• CFR Part 11 E-Signature / Multi-value fields
• change log tab, project browser / Browsing a project
  • about / The Change Log tab
• Close issues / Project permissions
• Collect Browser Info field / Setting up an issue collector
• colors
  • customizing / Customizing colors
  • Header Background Colour option / Customizing colors
  • Header Highlight Background Colour option / Customizing colors
  • Header Text Colour option / Customizing colors
  • Header Text Highlight Colour option / Customizing colors
  • Header Separator Colour option / Customizing colors
  • Navigation Bar Background Colour option / Customizing colors
  • Navigation Bar Text Colour option / Customizing colors
  • Navigation Bar Separator Colour option / Customizing colors
  • Link Colour option / Customizing colors
  • Link Active Colour option / Customizing colors
  • Heading Colour option / Customizing colors
• column constraints
  • setting up / Setting up column constraints
• column layout
  • customising / Customizing the column layout
• comment
  • adding, to existing issue / Creating a new issue or adding a comment to an existing issue
  • adding, with entire e-mail body / Adding a comment with the entire e-mail body
  • adding, from non-quoted e-mail body / Adding a comment from the non-quoted e-mail body
  • adding, before specified marker / Adding a comment before a specified marker or separator in the e-mail body
  • adding, before specified separator / Adding a comment before a specified marker or separator in the e-mail body
• comments
  • adding / Adding comments
  • managing / Managing your comments
  • permalinking / Permalinking a comment
• comments section / What does an issue look like?
• Comment visibility option / Options
• component/s field / Built-in fields
• Component Lead, notification type / Notifications
• components tab, project administration
  • about / The Components tab
  • name field / The Components tab
  • description field / The Components tab
  • component lead field / The Components tab
  • default assignee field / The Components tab
  • new components, creating / Creating components
  • components, managing / Managing components
  • components lead and default assignee / Component lead and default assignee
• components tab, project browser / Browsing a project, The Versions/Components tab
• condition group / Adding a condition to transition
• conditions
  • about / Conditions
  • adding, to transition / Adding a condition to transition
• Configure purge policy link / Viewing the audit log
• Contact Administrators Form option / Options
• Contact Administrators Message option / Options
• Copy Comment To Work Description parameter / Enabling time tracking
• Create another option / Creating subtasks
• Create Attachments / Project permissions
• Create Dashboard option / Creating a dashboard
• Created wersus Resolved Issues Report / Reports
• Create Issue / Working with screen schemes
• Create Issue dialog box / Creating an issue, Creating subtasks
• Create Issues / Project permissions
• Create Perforce Job Function, post function / Post functions
• Current Assignee, notification type / Notifications
• current assignee option / Project permissions
• currentUser() / Advanced search (JQL)
• Current User, notification type / Notifications
• custom event
  • about / Events
  • adding, steps for / Adding a custom event
  • firing / Firing a custom event
  • setting up / Setting up custom events
• custom field
  • about / Custom fields
  • types / Custom field types
  • context / Custom field context
  • managing / Managing custom fields
  • adding / Adding a custom field
  • deleting / Editing/deleting a custom field
  • editing / Editing/deleting a custom field
  • configuring / Configuring a custom field
  • context, adding / Adding custom field contexts
  • select options, configuring / Configuring select options
  • default values, setting / Setting default values
• custom field, types
  • Free text field (unlimited text) field / Simple fields
  • number field / Simple fields
  • radio buttons field / Simple fields
  • select list field / Simple fields
  • text field / Simple fields
  • URL field / Simple fields
  • Cascading select field / JIRA specialized fields
  • date picker field / JIRA specialized fields
  • date time field / JIRA specialized fields
  • group picker field / JIRA specialized fields
  • labels field / JIRA specialized fields
  • project picker field / JIRA specialized fields
  • read-only text field / JIRA specialized fields
  • single version picker field / JIRA specialized fields
  • user picker field / JIRA specialized fields
  • version picker field / JIRA specialized fields
  • multi-value field / Multi-value fields
  • multi checkboxes field / Multi-value fields
  • multi group picker field / Multi-value fields
  • multi select field / Multi-value fields
  • multi user picker field / Multi-value fields

D

• dashboards
  • about / Dashboard
  • managing / Managing dashboards
  • creating / Creating a dashboard
  • editing / Editing and sharing a dashboard
  • sharing / Editing and sharing a dashboard
  • deleting / Deleting a dashboard
  • configuring / Configuring a dashboard
  • layout, setting / Setting a layout for the dashboard
  • setting up / Setting up dashboards
• database / Backing up and restoring JIRA
• database drivers
  • installing / Installing the database drivers
• databases
  • about / Databases
  • MySQL / Databases
  • PostgreSQL / Databases
  • Microsoft SQL Server / Databases
  • Oracle / Databases
  • HSQLDB / Databases
• database setup
  • managing / Managing the database setup
• data directory / The JIRA home directory
• data storage
  • about / Data storage
• date/time format
  • setting / Setting the date/time format
• date fields section / What does an issue look like?
• date picker field / JIRA specialized fields
• date time field / JIRA specialized fields
• Days per week parameter / Enabling time tracking
• default assignee field / The Components tab
• Default Permission Scheme / Adding a permission scheme
• Default Screen / Adding a screen
• Default text renderer / Field rendering
• Default Unit parameter / Enabling time tracking
• Delegated LDAP / User directories
• Delete All Attachments / Project permissions
• Delete All Comments / Project permissions
• Delete All Worklogs / Project permissions
• Delete issues / Project permissions
• delete option / Managing versions
• Delete Own Attachments / Project permissions
• Delete Own Comments / Project permissions
• Delete Own Worklogs / Project permissions
• description field / The Components tab, Built-in fields, Adding an outgoing mail server, Setting up an issue collector
• directory type parameter / Connecting to LDAP
• Disable Outgoing Mail button / Disabling the outgoing mail
• draft
  • publishing / Publishing a draft
• draft status / Managing workflows

E

• e-mail
  • about / JIRA and e-mail
  • manual sending / Manually sending e-mails
• Edit All Comments / Project permissions
• Edit All Worklogs / Project permissions
• Edit Issue / Working with screen schemes
• Edit Issues / Project permissions
• Edit Own Comments / Project permissions
• Edit Own Worklogs / Project permissions
• Edit Workflow page / Using the workflow designer
• email prefix field / Adding an outgoing mail server
• Enable Thumbnails option / Enabling attachments in JIRA
• Enable ZIP support option / Enabling attachments in JIRA
• epics
  • about / Epic
  • working with / Working with Epics
• error queue / Viewing the mail queue
• Escalation Level field / Setting up screens
• Escalation List / The Help Desk project
• events
  • about / Events
  • system events / Events
  • custom events / Events
  • mail template, adding / Adding a mail template
  • custom event, adding / Adding a custom event
  • custom event, firing / Firing a custom event
• Exclude email header option / Options
• Exit Administration link / JIRA Administration
• export directory / The JIRA home directory
• External option / The JIRA setup wizard
• External password management option / Options
• External user management option / Options

F

• field
  • adding, to screen / Adding a field to a screen
  • deleting, from screen / Deleting a field from a screen
  • reordering, from screen / Reordering fields on a screen
• field configuration
  • about / Field configuration
  • adding / Adding a field configuration
  • deleting / Editing/deleting a field configuration
  • editing / Editing/deleting a field configuration
  • copying / Copying a field configuration
  • managing / Managing field configurations
  • field description / Field description
  • field requisites / Field requirement
  • field visibility / Field visibility
  • field rendering / Field rendering
  • screens / Screens
• field configuration scheme
  • about / Field configuration scheme
  • managing / Managing field configuration schemes
  • adding / Adding a field configuration scheme
  • deleting / Editing/deleting a field configuration scheme
  • editing / Editing/deleting a field configuration scheme
  • copying / Copying a field configuration scheme
  • configuring / Configuring a field configuration scheme
  • associating, with project / Associating a field configuration scheme with a project
• fields
  • about / The JIRA hierarchy, Field
  • help desk project / The Help Desk project
• fields tab / Other tabs
• files
  • attaching / Attaching files
• filters
  • about / Customizing the column layout, Filters
  • creating / Creating a filter
  • managing / Managing filters
  • editing / Editing and sharing a filter
  • sharing / Editing and sharing a filter
  • subscribing to / Subscribing to a filter
  • deleting / Deleting a filter
  • ownership, changing / Changing the ownership of a filter
  • setting up / Setting up filters
• Free text field (unlimited text) field / Simple fields
• from address field / Adding an outgoing mail server
• From field / Adding a comment with the entire e-mail body

G

• gadget
  • about / Dashboard, Gadget
  • placing, on dashboard / Placing a gadget on the dashboard
  • moving / Moving a gadget
  • editing / Editing a gadget
  • deleting / Deleting a gadget
  • setting up / Setting up gadgets
• Gadget Directory / Placing a gadget on the dashboard
• gadgets
  • colors, changing / Changing gadget colors
• general configurations
  • about / General configurations
  • settings section / Settings
  • internationalization section / Internationalization
  • options section / Options
• Generic Directory Server option / User directories
• Generic Event / Events
• global permission
  • about / Global permissions
  • configuring / Configuring global permissions
  • granting / Granting global permissions
  • revoking / Revoking global permissions
  • deleting, from group / Revoking global permissions
• Gravatar
  • URL / Options
• GreenHopper
  • about / GreenHopper
  • getting / Getting GreenHopper
  • starting with / Starting with GreenHopper
  • setting, as home page / Setting GreenHopper as the home page
• GreenHopper boards, modes
  • plan / Working with boards
  • work / Working with boards
  • report / Working with boards
• Group, notification type / Notifications
• Group Custom Field Value, notification type / Notifications
• Group CUSTOM FIELD VALUE option / Project permissions
• group option / Project permissions
• group picker field / JIRA specialized fields
• groups
  • about / Groups
  • browser / Group Browser
  • adding / Adding a group
  • membership, editing / Editing group membership
  • individual groups, managing / Editing group membership
  • multiple groups, managing / Editing group membership
  • membership, updating / Editing group membership
  • deleting / Deleting a group
  • setting up / Setting up groups

H

• hardware requisites, JIRA / Hardware requirements
• Header Background Colour option / Customizing colors
• Header Highlight Background Colour option / Customizing colors
• Header Separator Colour option / Customizing colors
• Header Text Colour option / Customizing colors
• Header Text Highlight Colour option / Customizing colors
• Heading Colour option / Customizing colors
• help desk project
  • about / The Help Desk project
  • issue types, creating / Creating issue types
  • issue type schema, creating / Creating an issue type scheme
  • custom field, setting up / Setting up a custom field
  • field configuration, setting up / Setting up the field configuration
  • field configuration scheme, setting up / Setting up a field configuration scheme
  • issue status, setting up / Setting up an issue status
  • workflow, setting up / Setting up workflows
  • workflow scheme, setting up / Setting up workflow schemes
  • mail servers, setting up / Setting up mail servers
  • custom events, setting up / Setting up custom events
  • notification scheme, setting up / Setting up a notification scheme
  • notification, setting up / Setting up notifications
  • groups, setting up / Setting up groups
  • user group association, setting up / Setting up user group association
  • permission scheme, setting up / Setting up permission schemes
  • permission, setting up / Setting up permissions
  • filters, setting up / Setting up filters
  • dashboards, setting up / Setting up dashboards
  • gadgets, setting up / Setting up gadgets
• help desk project, project browser
  • about / The help desk project
  • new project category, creating / Creating a new project category
  • new project, creating / Creating a new project
  • project, assigning to category / Assigning a project to a category
  • new components, creating / Creating new components
  • new versions, creating / Creating new versions
• high-level architecture
  • web browsers / Web browsers
  • application services / Application services
  • data storage / Data storage
• home directory, JIRA
  • about / The JIRA home directory
  • data directory / The JIRA home directory
  • export directory / The JIRA home directory
  • import directory / The JIRA home directory
  • log directory / The JIRA home directory
  • plugins directory / The JIRA home directory
  • caches directory / The JIRA home directory
  • tmp directory / The JIRA home directory
• home page
  • GreenHopper, setting as / Setting GreenHopper as the home page
• host name field / Adding an outgoing mail server
• hostname parameter / Connecting to LDAP
• Hours per day parameter / Enabling time tracking
• HTML template file / Adding a mail template
• HTTPS
  • configuring / Configuring HTTPS

I

• $issue.key / Adding a mail template
• $issue key / Adding a mail template
• id parameter / Adding a mail template
• IMAP mail server / Adding an incoming mail server
• import directory / The JIRA home directory
• in-line editing / Editing an issue
• inactive status / Managing workflows
• incoming mail server
  • about / Mail servers, Incoming e-mails
  • adding / Adding an incoming mail server
• indexing / Searching and indexing
• Info Requested event / Setting up custom events
• Inline edit option / Options
• installation, JIRA
  • options / Installation options
  • about / Installing JIRA
  • Java, installing / Installing Java
  • MySQL, installing / Installing MySQL
  • MySQL, preparing / Prepare MySQL for JIRA
• installation directory, JIRA / The JIRA installation directory
• Internal option / The JIRA setup wizard
• internationalization section, general configurations
  • default language, setting / Setting default language
  • user language, setting / Setting user language
• Internet Explorer MIME Sniffing Security Hole Workaround Policy / Options
• issue
  • about / The JIRA hierarchy, Issue
  • existing issue, comment adding to / Creating a new issue or adding a comment to an existing issue
  • new issue, creating / Creating a new issue or adding a comment to an existing issue
  • creating, from each e-mail messagehii / Creating a new issue from each e-mail message
• issue-level permission / JIRA permissions hierarchy
• Issue Assigned event / Events
• Issue Closed event / Events
• Issue Collector
  • about / Issue Collector
  • setting up / Setting up an issue collector
  • name field / Setting up an issue collector
  • description field / Setting up an issue collector
  • Issue Type field / Setting up an issue collector
  • Issue Reporter field / Setting up an issue collector
  • Match Reporter field / Setting up an issue collector
  • Collect Browser Info field / Setting up an issue collector
  • Trigger Text field / Setting up an issue collector
  • Trigger Style field / Setting up an issue collector
  • Template field / Setting up an issue collector
  • Message field / Setting up an issue collector
  • embedding / Embedding the issue collector
• issue collector tab, project administration
  • about / The Issue Collectors tab
• Issue Commented event / Events
• Issue Comment Edited event / Events
• Issue Created event / Events
• Issue Deleted event / Events
• issue details / attributes section / What does an issue look like?
• issue linking
  • about / Issue linking
  • enabling / Enabling issue linking
  • types, creating / Creating link types
  • other issues, linking / Linking other issues
  • remote contents, linking / Linking remote contents
• Issue Moved event / Events
• issue navigator
  • about / Issue navigator
• issue operations section / What does an issue look like?
• Issue Picker Auto-complete option / Options
• Issue Reopened event / Events
• Issue Reporter field / Setting up an issue collector
• Issue Resolved event / Events
• issues
  • about / Understanding issues, What does an issue look like?
  • working with / Working with issues
  • creating / Creating an issue
  • editing / Editing an issue
  • deleting / Deleting an issue
  • moving, between projects / Moving an issue between projects
  • vote, casting / Casting a vote on an issue
  • notifications, receiving / Receiving notifications on an issue
  • assigning, to others / Assigning issues to others
  • linking / Issue linking
  • cloning / Issue cloning
  • and comments / Adding comments
  • types / Issue types and subtasks
  • types, creating / Creating issue types
  • types, deleting / Deleting issue types
  • help desk project / The Help Desk project
• issue security
  • about / Issue security
  • scheme / Issue security scheme
  • scheme, adding / Adding an issue security scheme
  • scheme, configuring / Configuring an issue security scheme
  • level, adding / Adding a security level
  • users, assigning to levels / Assigning users to a security level
  • default security level, setting / Setting a default security level
  • security level, deleting / Deleting a security level
  • scheme, applying / Applying an issue security scheme
• issue security tab / Other tabs
• Issues link / Issue navigator
• issues tab, project browser
  • about / The Issues tab
• issues tab, project browser / Browsing a project
• issue status
  • setting up / Setting up an issue status
• issue statuses
  • about / Understanding workflows
• issue summary / What does an issue look like?
• issue summary section / What does an issue look like?
• issue type
  • bug / Issue types and subtasks
  • improvement / Issue types and subtasks
  • new feature / Issue types and subtasks
  • task / Issue types and subtasks
  • creating / Creating issue types
  • scheme, creating / Creating an issue type scheme
  • workflow, assigning / Assigning a workflow to an issue type
• Issue Type field / Setting up an issue collector
• issue type schema
  • about / Issue type schemes
  • creating, steps for / Creating issue type schemes
• issue type screen scheme
  • about / An issue type screen scheme
  • adding / Adding an issue type screen scheme
  • editing / Editing/deleting an issue type screen scheme
  • deleting / Editing/deleting an issue type screen scheme
  • copying / Copying an issue type screen scheme
  • configuring / Configuring an issue type screen scheme
  • associating, to screen scheme / Associating issue types to screen schemes
  • association, editing / Editing/deleting an association
  • association, deleting / Editing/deleting an association
  • activating / Activating an issue type screen scheme
• issue types tab / Other tabs
• Issue Updated event / Events
• issue view options section / What does an issue look like?
• Issue Worklog Deleted event / Events
• Issue Worklog Updated event / Events

J

• Java
  • installing / Installing Java
• Java Development Kit (JDK) / Java platforms
• Java Runtime Environment (JRE) / Java platforms, Installing Java
• JIRA
  • architecture / The JIRA architecture
  • installation directory / The JIRA installation directory
  • home directory / The JIRA home directory
  • system, requisites / System requirements
  • hardware, requisites / Hardware requirements
  • software, requisites / Software requirements
  • installation, options / Installation options
  • installing / Installing JIRA, Obtaining and installing JIRA
  • Java, installing / Installing Java
  • MySQL, installing / Installing MySQL
  • MySQL, preparing for JIRA / Prepare MySQL for JIRA
  • obtaining / Obtaining and installing JIRA
  • jira-application.properties, configuring / Configuring jira-application.properties
  • setup wizard / The JIRA setup wizard
  • configuring, as Windows service / Configuring JIRA as a service
  • configuring, as service / Configuring JIRA as a service
  • post-installation configurations / Post-installation configurations
  • hierarchy / The JIRA hierarchy
  • administrator / JIRA Administration
  • issues / Understanding issues
  • and screens / JIRA and screens
  • and e-mail / JIRA and e-mail
  • mail servers / Mail servers
  • mail queries / Mail queues
  • events / Events
  • notifications / Notifications
  • notification scheme / The notification scheme
  • connecting, to LDAP / Connecting to LDAP
  • search interface / Search interface and options in JIRA
  • options / Search interface and options in JIRA
  • logo, changing / Changing the JIRA logo
  • colors, customizing / Customizing colors
  • gadget colors, changing / Changing gadget colors
  • date/time format, setting / Setting the date/time format
  • restoring / Backing up and restoring JIRA
  • backing up / Backing up and restoring JIRA
  • XML, backing up / Creating an XML backup
  • reindexing / Searching and indexing
  • running, in safe mode / Enabling the safe mode
• jira-administrators / Group Browser
• jira-application.properties
  • configuring / Configuring jira-application.properties
• jira-developers / Group Browser
• jira-users / Group Browser
• JIRA Administration
  • about / JIRA Administration
  • projects, creating / Creating projects
• JIRA administrator
  • versus JIRA system administrator / JIRA system administrator versus JIRA administrator
• JIRA Administrator
  • about / Project permissions
• JIRA Configuration Tool / Managing the database setup
• JIRA Enhancer Plugin / Multi-value fields
• JIRA global permission / JIRA permissions hierarchy
• JIRA internal directory, user directories type / User directories
• JIRA Misc Workflow Extensions
  • about / JIRA Misc Workflow Extensions
• JIRA Suite Utilities
  • about / JIRA Suite Utilities
• JIRA system administrator
  • versus JIRA administrator / JIRA system administrator versus JIRA administrator
• JIRA Toolkit Plugin / Multi-value fields
• jira workflow / Managing workflows
• JIRA Workflow Enhancer
  • about / JIRA Workflow Enhancer
• JIRA Workflow Toolbox
  • about / JIRA Workflow Toolbox
• JIRA_HOME / Backing up and restoring JIRA
• JIRA_HOME directory / The JIRA home directory
• JNDI location field / Adding an outgoing mail server
• JQL
  • about / Advanced search (JQL)
  • components / Advanced search (JQL)
• JQL, components
  • keyword / Advanced search (JQL)
  • operator / Advanced search (JQL)
  • field / Advanced search (JQL)
  • functions / Advanced search (JQL)
• JQL, elements
  • field / Advanced search (JQL)
  • operator / Advanced search (JQL)
  • value / Advanced search (JQL)
• JQL Auto-complete option / Options
• JQL syntax reference
  • URL / Advanced search (JQL)

K

• Kanban
  • about / Kanban
  • URL / Kanban
• Kanban boards
  • creating, with filter / Creating a new board
  • working with / Working with Kanban boards
  • column constraints, setting up / Setting up column constraints
  • version, releasing / Releasing a version
• keytool / Configuring HTTPS

L

• labels field / JIRA specialized fields
• labels tab, project browser / Browsing a project
• layout
  • setting, for dashboard / Setting a layout for the dashboard
• LDAP
  • JIRA connecting to / Connecting to LDAP
  • name parameter / Connecting to LDAP
  • directory type parameter / Connecting to LDAP
  • hostname parameter / Connecting to LDAP
  • port parameter / Connecting to LDAP
  • base DN parameter / Connecting to LDAP
  • Permissions parameter / Connecting to LDAP
  • username parameter / Connecting to LDAP
  • password parameter / Connecting to LDAP
• LDAP authentication / User directories
• LDAP Connector / User directories
• LDAP directory, user directories type / User directories
• LDAP Permissions parameter / Connecting to LDAP
• Legacy Mode parameter / Enabling time tracking
• License Key property / The JIRA setup wizard
• Link Active Colour option / Customizing colors
• Link Colour option / Customizing colors
• linked status
  • about / Steps and issue statuses
• Link Issues / Project permissions
• listeners
  • about / Events
• log directory / The JIRA home directory
• logging work / Logging work
• Logout confirmation option / Options
• look and feel configuration / Customizing the look and feel

M

• mail handlers
  • about / Mail handlers
  • new issue, creating / Creating a new issue or adding a comment to an existing issue
  • comment, adding to existing issue / Creating a new issue or adding a comment to an existing issue
  • comment with entire e-mail body, adding / Adding a comment with the entire e-mail body
  • comment, adding from non-quoted e-mail body / Adding a comment from the non-quoted e-mail body
  • new issue, creating from e-mail message / Creating a new issue from each e-mail message
  • comment, adding before specified marker / Adding a comment before a specified marker or separator in the e-mail body
  • comment, adding before specified separator / Adding a comment before a specified marker or separator in the e-mail body
  • adding / Adding a mail handler
  • updating / Editing and deleting a mail handler
  • deleting / Editing and deleting a mail handler
• mail queues
  • about / Mail queues
  • viewing / Viewing the mail queue
  • flushing / Flushing the mail queue
• mail servers
  • outgoing mail server / Mail servers
  • incoming / Mail servers
  • setting up / Setting up mail servers
• mail templates
  • about / Events, Adding a mail template
  • subject file / Adding a mail template
  • text template file / Adding a mail template
  • HTML template file / Adding a mail template
  • storage / Adding a mail template
  • registering, with JIRA / Adding a mail template
  • new mail template entry, registering / Adding a mail template
• main mail queue / Viewing the mail queue
• Manage Boards page / Working with boards
• Manage Filters page / Managing filters
• Manage Issue Types page / Issue types and subtasks
• Manage Transition page / Adding a validator to transition
• Manage Watchers / Project permissions
• Match Reporter field / Setting up an issue collector
• Message field / Setting up an issue collector
• Mode property / The JIRA setup wizard
• Modify Reporter / Project permissions
• More Criteria button / Basic search
• Move Issues / Project permissions
• multi checkboxes field / Multi-value fields
• multi select field / Multi-value fields
• multi user picker field / Multi-value fields
• MySQL
  • installing / Installing MySQL
  • preparing, for JIRA / Prepare MySQL for JIRA

N

• name field / The Components tab, Adding an outgoing mail server, Setting up an issue collector
• name parameter / Adding a mail template, Connecting to LDAP
• Navigation Bar Background Colour option / Customizing colors
• Navigation Bar Separator Colour option / Customizing colors
• Navigation Bar Text Colour option / Customizing colors
• New filter button / Basic search
• nFeed / Multi-value fields
• notification
  • about / Notifications
  • types / Notifications
  • new notification, adding / Adding a notification
  • deleting / Deleting a notification
  • troubleshooting / Troubleshooting notifications
  • setting up / Setting up notifications
• notification, types
  • Current Assignee / Notifications
  • Reporter / Notifications
  • Current User / Notifications
  • Project Lead / Notifications
  • Component Lead / Notifications
  • Single User / Notifications
  • Group / Notifications
  • Project Role / Notifications
  • Single Email Address / Notifications
  • All Watchers / Notifications
  • User Custom Field Value / Notifications
  • Group Custom Field Value / Notifications
• Notification Helper / Troubleshooting notifications
• notifications
  • receiving, on issues / Receiving notifications on an issue
  • schemes / Receiving notifications on an issue
• notification scheme
  • about / The notification scheme
  • adding / Adding a notification scheme
  • creating / Adding a notification scheme
  • editing / Editing a notification scheme
  • deleting / Deleting a notification scheme
  • copying / Copying a notification scheme
  • managing / Managing a notification scheme
  • assigning / Assigning a notification scheme
  • setting up / Setting up a notification scheme
• notification scheme, managing
  • about / Managing a notification scheme
  • notification, adding / Adding a notification
  • notification, deleting / Deleting a notification
• notifications tab / Other tabs
• Notify HipChat, post function / Post functions
• number field / Simple fields

O

• options section, general configurations
  • Allow users to vote on issues option / Options
  • Allow users to watch issues option / Options
  • Allow unassigned issues option / Options
  • External user management option / Options
  • External password management option / Options
  • Logout confirmation option / Options
  • Use gzip compression option / Options
  • Accept remote API calls option / Options
  • User email visibility option / Options
  • Comment visibility option / Options
  • Exclude email header option / Options
  • Issue Picker Auto-complete option / Options
  • User Searching By Full Name option / Options
  • JQL Auto-complete option / Options
  • Internet Explorer MIME Sniffing Security Hole Workaround Policy / Options
  • Contact Administrators Form option / Options
  • Contact Administrators Message option / Options
  • Use Gravatar for user avatars option / Options
  • Inline edit option / Options
  • Auto-update search results option / Options
• original estimates / Specifying original estimates
• outgoing mail server
  • about / Mail servers, Working with outgoing mails
  • adding / Adding an outgoing mail server
  • name field / Adding an outgoing mail server
  • description field / Adding an outgoing mail server
  • from address field / Adding an outgoing mail server
  • email prefix field / Adding an outgoing mail server
  • host name field / Adding an outgoing mail server
  • SMTP port field / Adding an outgoing mail server
  • username field / Adding an outgoing mail server
  • password field / Adding an outgoing mail server
  • JNDI location field / Adding an outgoing mail server
  • disabling / Disabling the outgoing mail
  • SSL, enabling over SMTP / Enabling SSL over SMTP
  • test mail, sending / Sending a test mail

P

• Parameters To Validator page / Adding a validator to transition
• password field / Adding an outgoing mail server
• password parameter / Connecting to LDAP
• people tab / Other tabs
• permission
  • about / Project permissions
  • project permissions / Project permissions
  • setting up / Setting up permissions
• permissions
  • about / JIRA permissions hierarchy
  • JIRA global permission / JIRA permissions hierarchy
  • project-level permission / JIRA permissions hierarchy
  • issue-level permission / JIRA permissions hierarchy
  • global permission / Global permissions
  • JIRA system administrator versus JIRA administrator / JIRA system administrator versus JIRA administrator
  • global permissions, configuring / Configuring global permissions
  • global permissions, granting / Granting global permissions
  • global permissions, revoking / Revoking global permissions
  • reporter option / Project permissions
  • group option / Project permissions
  • single user option / Project permissions
  • project lead option / Project permissions
  • current assignee option / Project permissions
  • user custom field value option / Project permissions
  • project role option / Project permissions
  • Group CUSTOM FIELD VALUE option / Project permissions
  • project permissions / Project permissions
  • Administer Project / Project permissions
  • Browse Project / Project permissions
  • View Version Control / Project permissions
  • Create Issues / Project permissions
  • Edit Issues / Project permissions
  • Schedule Issues / Project permissions
  • Move Issues / Project permissions
  • Assign Issues / Project permissions
  • Assignable User / Project permissions
  • Resolve Issues / Project permissions
  • Close issues / Project permissions
  • Modify Reporter / Project permissions
  • Delete issues / Project permissions
  • Link Issues / Project permissions
  • Set Issue Security / Project permissions
  • View Voters and Watchers / Project permissions
  • Manage Watchers / Project permissions
  • Add Comments / Project permissions
  • Edit All Comments / Project permissions
  • Edit Own Comments / Project permissions
  • Delete All Comments / Project permissions
  • Delete Own Comments / Project permissions
  • Create Attachments / Project permissions
  • Delete All Attachments / Project permissions
  • Delete Own Attachments / Project permissions
  • Work On Issues / Project permissions
  • Edit Own Worklogs / Project permissions
  • Edit All Worklogs / Project permissions
  • Delete Own Worklogs / Project permissions
  • Delete All Worklogs / Project permissions
  • schemes / Permission schemes
  • schemes, adding / Adding a permission scheme
  • schemes, editing / Editing a permission scheme
  • schemes, deleting / Deleting a permission scheme
  • schemes, copying / Copying a permission scheme
  • schemes, configuring / Configuring a permission scheme
  • granting / Granting a permission
  • revoking / Revoking a permission
  • schemes, applying / Applying a permission scheme
  • troubleshooting / Troubleshooting permissions
• permission scheme
  • setting up / Setting up permission schemes
• permission schemes
  • about / Permission schemes
  • adding / Adding a permission scheme
  • editing / Editing a permission scheme
  • deleting / Deleting a permission scheme
  • copying / Copying a permission scheme
  • configuring / Configuring a permission scheme
  • applying / Applying a permission scheme
• permissions tab / Other tabs
• Permission Validator / Validators
• Pie Chart gadget / Gadget
• plan / Working with boards
• plugins / Multi-value fields
• plugins, workflow
  • about / Using other workflow plugins
  • JIRA Suite Utilities / JIRA Suite Utilities
  • JIRA Workflow Toolbox / JIRA Workflow Toolbox
  • JIRA Misc Workflow Extensions / JIRA Misc Workflow Extensions
  • JIRA Workflow Enhancer / JIRA Workflow Enhancer
• plugins directory / The JIRA home directory
• POP mail server / Adding an incoming mail server
• popular issues tab, project browser / Browsing a project
• port parameter / Connecting to LDAP
• post-installation configuration
  • about / Post-installation configurations
• post-installation configurations
  • application server, configuring / Configuring the application server
  • HTTPS, configuring / Configuring HTTPS
  • database drivers, installing / Installing the database drivers
  • database setup, managing / Managing the database setup
• post function
  • about / Post functions
  • Assign to Current User / Post functions
  • Assign to Lead Developer / Post functions
  • Assign to Reporter / Post functions
  • Create Perforce Job Function / Post functions
  • Notify HipChat / Post functions
  • Trigger a Webhook / Post functions
  • Update Issue Field / Post functions
  • adding, to transition / Adding a post function to transition
• project
  • about / Project
  • permissions / Project permissions
  • creating / Creating projects
  • help desk project / The help desk project
  • new project category, creating / Creating a new project category
  • new project, creating / Creating a new project
  • assigning, to category / Assigning a project to a category
  • new components / Creating new components
  • new versions / Creating new versions
  • issues, moving between / Moving an issue between projects
• project, help desk project
  • assigning, to category / Assigning a project to a category
• project-level permission / JIRA permissions hierarchy
• project / issue key section / What does an issue look like?
• project administration
  • about / Project interfaces, Project administration
  • summary tab / The Summary tab
  • components tab / The Components tab
  • versions tab / The Versions tab
  • issue collectors tab / The Issue Collectors tab
  • other tabs / Other tabs
• project administrator
  • about / Project permissions
• project browser / Project interfaces
  • about / Project Browser, Browsing a project
  • project category revisited / The project category revisited
  • tabs / Browsing a project
  • summary tab / Browsing a project, The Summary tab
  • issues tab / Browsing a project, The Issues tab
  • road map tab / Browsing a project, The Road Map tab
  • change log tab / Browsing a project, The Change Log tab
  • popular issues tab / Browsing a project
  • versions tab / Browsing a project
  • components tab / Browsing a project, The Versions/Components tab
  • labels tab / Browsing a project
  • source tab / Browsing a project, The Source/Reviews tab
  • reviews tab / Browsing a project, The Source/Reviews tab
  • version tab / The Versions/Components tab
• project category
  • about / The JIRA hierarchy, Project category
• project interface
  • about / Project interfaces
• Project Lead, notification type / Notifications
• project lead option / Project permissions
• project permissions
  • about / Project permissions
• project picker field / JIRA specialized fields
• project role
  • about / Project roles
  • browser / Project Role Browser
  • type, adding / Adding a project role type
  • editing / Editing a project role
  • deleting / Deleting a project role
  • default members, managing / Managing default members
  • members, assigning / Assigning project role members
• Project Role, notification type / Notifications
• project role option / Project permissions
• public signup, user
  • enabling / Enabling public signup
• Publish button / Publishing a draft
• Publish Draft button / Publishing a draft

Q

• quick search
  • about / Quick search
• Quick Test button / Connecting to LDAP

R

• radio buttons field / Simple fields
• read-only text field / JIRA specialized fields
• Read/Write, permission option / User directories
• read anly, permission option / User directories
• read only, permission option / User directories
• Recently Created Issues Report / Reports
• Refresh option / Editing a gadget
• release option / Managing versions
• remote contents
  • linking / Linking remote contents
• remote issue links / Issue linking
• rendering, field
  • Default text renderer / Field rendering
  • wiki style renderer / Field rendering
  • select list renderer / Field rendering
  • autocomplete renderer / Field rendering
• report
  • generating / Generating a report
  / Working with boards
• Reporter, notification type / Notifications
• reporter field / Built-in fields
• reporter option / Project permissions
• reports
  • about / Reports
  • types / Reports
• reports, types
  • Workload Pie Chart Report / Reports
  • User Workload Report / Reports
  • Version Workload Report / Reports
  • Version Time Tracking Report / Reports
  • Single Level Group By Report / Reports
  • Created wersus Resolved Issues Report / Reports
  • Resolution Time Report / Reports
  • Pie Chart Report / Reports
  • Average Age Report / Reports
  • Recently Created Issues Report / Reports
  • Time Since Issue Report / Reports
• resolution field / Built-in fields
• Resolution Time Report / Reports
• Resolve Issues / Project permissions
• Resolve Issue Screen / Adding a screen
• review tab, project browser / Browsing a project, The Source/Reviews tab
• road map tab, project browser / Browsing a project
  • about / The Road Map tab

S

• $ sign / Adding a mail template
• safe mode
  • JIRA, running in / Enabling the safe mode
• Save and Test button / Connecting to LDAP
• Schedule Issues / Project permissions
• screens / Screens
  • and JIRA / JIRA and screens
  • working with / Working with screens
  • adding / Adding a screen
  • Default Screen / Adding a screen
  • Resolve Issue Screen / Adding a screen
  • Workflow Screen / Adding a screen
  • editing / Editing/deleting a screen
  • deleting / Editing/deleting a screen
  • copying / Copying a screen
  • configuring / Configuring screens
  • existing screen, configuring / Configuring screens
  • field, adding / Adding a field to a screen
  • field, deleting / Deleting a field from a screen
  • fields, reordering / Reordering fields on a screen
  • screen tabs, adding / Adding a tab to a screen
  • help desk project / The Help Desk project
  • setting up / Setting up screens
• screen schemes
  • about / JIRA and screens, Working with screen schemes
  • View Screens page / Working with screens
  • adding / Adding a screen scheme
  • editing / Editing/deleting a screen scheme
  • deleting / Editing/deleting a screen scheme
  • copying / Copying a screen scheme
  • configuring / Configuring a screen scheme
  • association, adding / Adding an association
  • association, deleting / Editing/deleting an association
  • association, editing / Editing/deleting an association
  • issue type / An issue type screen scheme
  • issue type screen scheme, associating / Associating issue types to screen schemes
  • setting up / Setting up screen schemes
  • issue type screen schemes, setting up / Setting up issue type screen schemes
• screenshots
  • attaching / Attaching screenshots
• screens tab / Other tabs
• screen tabs
  • about / Using screen tabs
  • adding, to screen / Adding a tab to a screen
  • editing / Editing/deleting a tab
  • deleting / Editing/deleting a tab
  • reordering / Reordering tabs
• Scrum
  • about / Scrum
• Scrum boards
  • about / Working with Scrum boards
  • epics, working with / Working with Epics
  • sprints, working with / Working with sprints
• searchers
  • about / Searchers
• searching / Searching and indexing
• search results
  • about / Working with search results
  • exporting / Exporting search results
  • column layout, customising / Customizing the column layout
  • sharing / Sharing search results
• security level
  • adding / Adding a security level
  • users, assigning to / Assigning users to a security level
  • default security level, setting / Setting a default security level
  • deleting / Deleting a security level
• select list field / Simple fields
• select list renderer / Field rendering
• select options
  • configuring / Configuring select options
• Set Issue Security / Project permissions
• settings section, general configurations
  • about / Settings
• simple search
  • about / Basic search
• Single Email Address, notification type / Notifications
• Single Level Group By Report / Reports
• Single User, notification type / Notifications
• Single User option / Deleting a notification
• single user option / Project permissions
• single version picker field / JIRA specialized fields
• smart query / Quick search
• SMTP
  • SSL enabling over / Enabling SSL over SMTP
• SMTP port field / Adding an outgoing mail server
• software requisites, JIRA
  • about / Software requirements
  • operating systems / Operating systems
  • Java platforms / Java platforms
  • databases / Databases
  • application servers / Application servers
• source tab, project browser / Browsing a project, The Source/Reviews tab
• Split Regex parameter / Adding a comment before a specified marker or separator in the e-mail body
• sprints
  • about / Sprint
  • working with / Working with sprints
• SQL
  • about / Advanced search (JQL)
• SSL
  • enabling, over SMTP / Enabling SSL over SMTP
• standard issue link / Linking other issues
• step
  • about / Understanding workflows, Steps and issue statuses
  • adding, to workflow / Adding a step to a workflow
  • editing / Editing a step
  • deleting / Deleting a step
• stories
  • about / Story
• subject file / Adding a mail template
• subtasks
  • about / Subtasks
  • enabling / Enabling subtasks
  • creating / Creating subtasks
• SuggestiMate for JIRA / Multi-value fields
• summary field / Built-in fields
• summary tab, project administration
  • about / The Summary tab
• summary tab, project browser / Browsing a project
  • about / The Summary tab
• Syntax Help link / Advanced search (JQL)
• System Dashboard
  • about / Managing dashboards
• system events
  • about / Events
  • Issue Created event / Events
  • Issue Updated event / Events
  • Issue Assigned event / Events
  • Issue Resolved event / Events
  • Issue Closed event / Events
  • Issue Commented event / Events
  • Issue Comment Edited event / Events
  • Issue Reopened event / Events
  • Issue Deleted event / Events
  • Issue Moved event / Events
  • Work Logged On Issue event / Events
  • Work Started On Issue event / Events
  • Work Stopped On Issue event / Events
  • Issue Worklog Updated event / Events
  • Issue Worklog Deleted event / Events
  • Generic Event / Events
  • Custom Event / Events
• system fields
  • about / Built-in fields

T

• Template field / Setting up an issue collector
• template parameter / Adding a mail template
• Test Connection button / The JIRA setup wizard
• text field / Simple fields
• text template file / Adding a mail template
• ticket / Issue types and subtasks
• Time format parameter / Enabling time tracking
• Time Since Issue Report / Reports
• time tracking
  • about / Time tracking
  • enabling / Enabling time tracking
  • original estimate, specifying / Specifying original estimates
  • logging work / Logging work
• time tracking field / Built-in fields
• tmp directory / The JIRA home directory
• transition
  • about / Understanding workflows, Transitions
  • adding, between steps / Adding a transition between steps
  • editing / Editing a transition
  • deleting / Deleting a transition
  • configuring / Configuring a transition
  • conditions, adding / Adding a condition to transition
  • adding, to validators / Adding a validator to transition
  • post function, adding / Adding a post function to transition
• Transition page / Deleting a transition
• Trigger a Webhook, post function / Post functions
• Trigger Style field / Setting up an issue collector
• type parameter / Adding a mail template

U

• Universal Plugin Manager / Viewing the audit log
• Unresolved Incidents filter / Deleting a filter
• Update button / Editing a transition, Editing a notification scheme
• Update Issue Field, post function / Post functions
• UPM
  • about / Universal Plugin Manager
  • new add-ons, finding / Universal Plugin Manager
  • add-ons, managing / Universal Plugin Manager
• URL field / Simple fields
• Use Gravatar for user avatars option / Options
• Use gzip compression option / Options
• user
  • about / Users
  • browser / User Browser
  • adding / Adding a user
  • public signup, enabling / Enabling public signup
  • CAPTCHA, enabling / Enabling CAPTCHA
• User Browser / User Browser
• User Custom Field Value, notification type / Notifications
• user custom field value option / Project permissions
• user directories
  • about / User directories
  • accessing, steps for / User directories
  • types / User directories
  • JIRA internal directory, type / User directories
  • LDAP directory, user directories type / User directories
  • Active directory, user directories type / User directories
  • managing / Managing user directories
• User email visibility option / Options
• user fields section / What does an issue look like?
• user group association
  • setting up / Setting up user group association
• username field / Adding an outgoing mail server
• username parameter / Connecting to LDAP
• User Permission Validator / Validators
• user picker field / JIRA specialized fields
• User Searching By Full Name option / Options
• user stories
  • about / Story
• User Workload Report / Reports

V

• validators
  • about / Validators
  • adding, to transition / Adding a validator to transition
• velocity syntax / Adding a mail template
• VeriSign (CA certificate) / Configuring HTTPS
• version
  • releasing / Releasing a version
• version picker field / JIRA specialized fields
• versions tab, project administration
  • about / The Versions tab
  • versions, creating / Creating versions
  • versions, managing / Managing versions
• versions tab, project browser / Browsing a project, The Versions/Components tab
• Version Time Tracking Report / Reports
• Version Workload Report / Reports
• View Issue / Working with screen schemes
• view issue page / What does an issue look like?
• views / Exporting search results
• View Screens page / Working with screens, Adding a screen
• View Subscription page / Deleting a filter
• View Version Control / Project permissions
• View Voters and Watchers / Project permissions
• vote / watch issue section / What does an issue look like?

W

• WAR distribution / Installation options
• Watchers link / Receiving notifications on an issue
• Watchers page / Receiving notifications on an issue
• web browsers
  • about / Web browsers
• wiki style renderer / Field rendering
• Windows service
  • JIRA, configuring as / Configuring JIRA as a service , Post-installation configurations
• work / Working with boards
• workflow
  • about / Understanding workflows
  • managing / Managing workflows
  • active status / Managing workflows
  • inactive status / Managing workflows
  • draft status / Managing workflows
  • creating, steps for / Creating a workflow
  • editing / Editing a workflow
  • content, configuring / Editing a workflow
  • draft, publishing / Publishing a draft
  • step / Steps and issue statuses
  • step, adding / Adding a step to a workflow
  • step, editing / Editing a step
  • step, deleting / Deleting a step
  • transition / Transitions
  • transition, adding between steps / Adding a transition between steps
  • transition, editing / Editing a transition
  • transition, deleting / Deleting a transition
  • transition, configuring / Configuring a transition
  • conditions / Conditions
  • condition, adding to transition / Adding a condition to transition
  • validators / Validators
  • validator, adding to transition / Adding a validator to transition
  • post functions / Post functions
  • post function, adding to transition / Adding a post function to transition
  • designer, using / Using the workflow designer
  • deleting / Deleting a workflow
  • copying / Copying a workflow
  • exporting / Importing/exporting a workflow
  • importing / Importing/exporting a workflow
  • sharing plugin, using / Using the JIRA workflow sharing plugin
  • bundle, exporting / Exporting a workflow bundle
  • bundle, importing / Importing a workflow bundle
  • plugins, using / Using other workflow plugins
  • setting up / Setting up workflows
  • security / Workflow security
• workflow bundle / Using the JIRA workflow sharing plugin
• workflow designer
  • about / Using the workflow designer
• workflow options section / What does an issue look like?
• workflow schemes
  • about / Workflow schemes
  • managing / Workflow schemes
  • viewing / Workflow schemes
  • creating / Creating a workflow scheme
  • configuring / Configuring a workflow scheme
  • assigning, to issue type / Assigning a workflow to an issue type
  • association, editing / Editing/deleting an association
  • association, deleting / Editing/deleting an association
  • editing / Editing a workflow scheme
  • deleting / Deleting a workflow scheme
  • copying / Copying a workflow scheme
  • activating / Activating a workflow scheme
  • setting up / Setting up workflow schemes
• Workflow Screen / Adding a screen
• workflow sharing plugin
  • about / Using the JIRA workflow sharing plugin
  • URL / Using the JIRA workflow sharing plugin
• workflows tab / Other tabs
• Workload Pie Chart Report / Reports
• Work Logged On Issue event / Events
• Work On Issues / Project permissions
• Work Started On Issue event / Events
• Work Stopped On Issue event / Events

X

• XML backup
  • creating / Creating an XML backup
  • restoring from / Restoring from an XML backup