Space occupancy, utilization, and booking
Space utilization rates in 2018 were averaged 60% to 70% according to a benchmarking report by JLL. Post-pandemic rates fluctuate widely, with much lower estimates at 30% to 50% as of late summer 2022. Hybrid work policies coupled with constantly growing and shrinking tenant company requirements based on the economy are making space planning more challenging.
Traditional approaches to space utilization use rough information gathered from scheduling records, sign-in logs, and often manual observations and on-site assessments. These can be time-consuming, inflexible, not quantifiable, and outdated, missing key trends such as offices being shut down during the pandemic and making observation information outdated and no longer valid.
Space utilization is calculated as the total desks available divided by the total occupied desks, delivered in the form of a utilization rate. If there are 100 desks available and 60 desks are occupied, the utilization...
