Creating internal and external users
Organizations do not use Learning Manager only to train their employees. They can also use it to train their customers, partners, suppliers, contractors, franchisees, and more. This is the reason why Learning Manager recognizes two main types of users – internal users and external users:
- Internal users are the employees of the organization
- External users are people outside the organization who need access to your Learning Manager account
External users can be assigned the role of author and manager, but cannot be administrators or integration admins. Other than that, the user experience is mostly the same for both internal and external users.
It is possible to provide different learning content to internal and external users using different learning catalogs. This will be covered in Chapter 14, Working with Catalogs and Peer Accounts.
In the next few sections, you will review various ways of creating internal and...