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Automate Everyday Tasks in Jira

You're reading from Automate Everyday Tasks in Jira A practical, no-code approach for Jira admins and power users to automate everyday processes

Product type Paperback

Published in Jan 2021

Publisher Packt

ISBN-13 9781800562868

Length 314 pages

Edition 1st Edition

Tools

JIRA

Concepts

Power Users

Author (1):

Gareth Cantrell

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Table of Contents (16) Chapters

Preface

1. Section 1: Getting Started – the Basics

2. Chapter 1: Key Concepts of Automation FREE CHAPTER

3. Chapter 2: Automating Jira Issues

4. Section 2: Beyond the Basics

5. Chapter 3: Enhancing Rules with Smart Values

6. Chapter 4: Sending Automated Notifications

7. Chapter 5: Working with External Systems

8. Section 3: Advanced Use Cases with Automation

9. Chapter 6: Automating Jira Service Management

10. Chapter 7: Automating Jira Software Projects

11. Chapter 8: Integrating with DevOps Tools

12. Chapter 9: Best Practices

13. Chapter 10: Troubleshooting Tips and Techniques

14. Chapter 11: Beyond Automation; an Introduction to Scripting

15. Other Books You May Enjoy

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Technical requirements

The requirements for this chapter are as follows:

Jira cloud environment: If you don't already have access to Jira, you can create a free Jira Cloud account at https://www.atlassian.com/software/jira/free and ensure that you have both Jira Software and Jira Service Management selected.
Jira Server environment: If you are using Jira Server (available from https://www.atlassian.com/software/jira/download), ensure that you have licenses for both Jira Software and Jira Service Desk. In addition, you will also need to ensure that you install the Automation for Jira app available from the Atlassian Marketplace.

In both instances, you will need to have at least Project Administrator access to Service Management in order to be able to follow the examples in this chapter. For the examples in this chapter, we have used the IT Service Management project template to create the Service Desk project.

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Authors (1)

Cantrell

Cantrell

Gareth Cantrell is currently working at Square Enix as a ITSM Solution Architect. He has a software engineering background, having spent at least 15 years of his 25-year career developing various software solutions for clients. For the past 10 years, Gareth has been involved in designing, implementing, and integrating solutions with Jira and other Atlassian tools, most of which involve automation to varying degrees. He has worked on projects including end-to-end ITSM solutions with Jira/Slack and other third-party tools, Agile and DevOps implementations in Jira, and integrations with various CI/CD tools.

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