Time for action – backing up your files
We are going to use FTP, so have your web host's FTP username and password handy, and then read on.
Open an FTP window on your web space containing the PrestaShop files.
Open a second Explorer window in a folder where you want to keep your backup files. You can use a dedicated FTP application as mentioned before.
Highlight all the files on the web server and drag them to the Backup folder. It might take some time for the download to finish; obviously, you don't need to be there to watch it happen.
Sometimes, the download fails. It is very difficult to ascertain exactly at what point to resume the download; the safest policy when this happens is to start the whole download again. If the download fails on a regular basis, get into the habit of copying the folders one at a time. This does demand much more of your attention, but you can easily do something else between managing folders.
To be absolutely sure that your backup is safe, copy it to a CD, DVD, memory...