I Thought I Fixed That: How to Write Efficient Bug Reports
This chapter takes a deep dive into the bread and butter of quality assurance (QA) – reporting bugs. While bug reporting is not the only activity QA team does, that’s the one that is the most visible outside the discipline, and very often, QA’s work is judged based on the quality and sometimes the number of bugs produced. This gives additional importance to this particular aspect of QA work. In this chapter, we will learn about the following key topics:
- Why bug reports matter
- How to write excellent bug reports
- Bug priority versus severity explained
- Bug reporting best practices
We will go into detail about how to write optimal bug reports and provide an in-depth explanation of how to differentiate bug priority and severity and what affects them. We will wrap up this chapter with practical tips and best practices for bug reporting. At the end of the chapter, you will learn...