Creating and managing Dependent Activities in Change Management
Dependent Activities in SCSM 2016 can be used to link activities between different Change Requests and Release Records, if relationships between the management processes are required. This recipe will show how to create Dependent Activities in a Change Request template.
Getting ready
To create a Dependent Activity in a Change Request Template, open the SCSM 2012 console and navigate to Library | Templates. Open the Change Request Service Pack Installation Template we created in an earlier recipe.
How to do it...
To create a Dependent Activity, follow these steps:
Click on the Activities tab in the Change Request form.
Click on + Activities.
Choose Default Dependent Activity in the list of templates and click on OK.
In the Dependent Activity Template form add the Title and Description information. If the Owner or Assigned To User is static for all Change Requests based on this Template you can add the Users in the corresponding fields...
