Debugging REST

REST messages are very helpful for integrating between ServiceNow instances and with third-party software. When debugging your ServiceNow instance, you may also need to see logging for REST messages.

To debug REST messages, we need to set the system property glide.rest.debug found in the system properties table (sys_properties) to true. This property may well need to be created, as it is not included in the baseline system. 

Let's have a look at an example of this system property:

Figure 9.16: System property glide.rest.debug

In the example, we can see our created system property. The Name needs to be glide.rest.debug and the Value set to true. It is also good practice to write a good description with any system property you create, to assist other administrators.

Once this property is set to true, when activating the session debugging debug log we saw earlier on in the chapter, REST message logs will also be added to the log that is output. Once this type of debugging has been...