Jira's out-of-the-box mail handlers mostly focus on creating new issues from emails or adding comments to existing issues, based on certain matching criteria. In this recipe, we will look at how to update an existing issue via email.
Using email to update Jira issues
Getting ready
For this recipe, we need to have the Enterprise Mail Handler for Jira (JEMH) app installed. You can download the app from https://marketplace.atlassian.com/plugins/com.javahollic.jira.jemh-ui.
How to do it...
Once you have the app installed, the first step is to create a profile. You can...