Sustaining the pace of transformation
Now that we have reviewed the critical success factors for a transformation and have looked at examples of playbooks, we're ready to talk about sustaining and scaling digital transformation. When we talk about scaling a transformation, we need to go back to the ideas at the beginning of this chapter and ensure that we are clear on the goals for the transformation. There are a number of potential goals for your transformation. Three of the most common ones are these:
- Delivery of a single product or process
- Creation of a digital center of excellence
- Transformation of the entire enterprise
Next, we will review each goal in more detail.
Delivery of a single product or process
If the goal of your transformation was to deliver a single product, then once you have delivered that product or process, there is no need to sustain your transformation. However, few organizations have any interest in a one-off transformation...
