Setting up Call Home

Cisco's Call Home allows you to react quicker and more efficiently to issues. It will also send the logs directly to Cisco, creating cases directly with Technical Assistance Center (TAC). We can send these Call Home messages on a regular basis or on an ad hoc basis in the event of an issue. The regular ones are useful for keeping track of systems and any patches that may be relevant, which is the first type we will create.

How to do it...

We start by creating a regular schedule.

1. Navigate to Admin | Schedulers.
2. Click on Create a Scheduler in the Quick Start menu.
3. Name the schedule, and click on the plus sign (+) next to Schedule Windows.
4. Select Recurring, and set the schedule to be every Sunday at 1 a.m. Accept the defaults for the other fields.
5. Click on Submit:

6. Click on Submit again.

Note

Max Concurrent Nodes refers to the number of tasks that can be processed concurrently.

7. Next, navigate to Admin | External Data Collectors.
8. Click on Create a Query Group.
9. Name the query group and...