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Becoming a Microsoft Dynamics 365 Marketing Functional Consultant

You're reading from   Becoming a Microsoft Dynamics 365 Marketing Functional Consultant Learn to deliver enterprise marketing solutions and insights to exponentially grow your business

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Product type Paperback
Published in Dec 2022
Publisher Packt
ISBN-13 9781803234601
Length 374 pages
Edition 1st Edition
Concepts
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Author (1):
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Malin Martnes Malin Martnes
Author Profile Icon Malin Martnes
Malin Martnes
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Table of Contents (17) Chapters Close

Preface 1. Part 1 –The Foundation of Dynamics 365 Marketing
2. Chapter 1: The Basic Configuration of Dynamics 365 Marketing FREE CHAPTER 3. Chapter 2: Managing Leads, Accounts, and Contacts 4. Chapter 3: What Are Segments and Lists? 5. Part 2 –Core Features of Dynamics 365 Marketing
6. Chapter 4: Managing Marketing Forms, Pages, and Websites 7. Chapter 5: Creating Marketing Emails 8. Chapter 6: Outbound Customer Journeys 9. Chapter 7: Real-Time Marketing Journeys 10. Chapter 8: Managing Events 11. Part 3 –The Microsoft Ecosystem Adding Value
12. Chapter 9: Dynamics 365 Customer Voice 13. Chapter 10: Power Platform 14. Assessments 15. Index 16. Other Books You May Enjoy

Understanding and managing subscription centers and lists

Now, we’ve seen what the different segments are and how we can find the different segments we need to market to. According to GDPR, we can’t just send information to anyone we want; we need to control to whom we can send information. We control all of this through subscription centers and lists of people we can contact.

Subscription centers

A subscription center is a marketing page where your contacts can see what type of communication preferences they have and change their contact details. You cannot send out any email messages in Dynamics 365 Marketing without a link to a subscription center. Those of you who live in Europe are probably familiar with GDPR and know that there are legal requirements to adhere to in order to send emails to a customer. What you might not know is that an unsubscribe link will also help you with your deliverability, as many spam filters and internet reputation monitors will give...

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