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TrixBox Made Easy

You're reading from   TrixBox Made Easy A step-by-step guide to installing and running your home and office VoIP system

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Product type Paperback
Published in Oct 2006
Publisher Packt
ISBN-13 9781904811930
Length 168 pages
Edition 1st Edition
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Toc

Advanced Reporting Tools


In a call center environment, reporting on agent and queue activity is extremely important. Although TrixBox has some basic call reports, they are often inadequate for larger companies. The first company to deliver an advanced reporting tool is QueMetrics (http://www.quemetrics.com). It has even created a simplified script to get a demo version installed on TrixBox in just a few minutes!

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