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Salesforce for Beginners

You're reading from   Salesforce for Beginners A step-by-step guide to creating, managing, and automating sales and marketing processes

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Product type Paperback
Published in May 2020
Publisher Packt
ISBN-13 9781838986094
Length 472 pages
Edition 1st Edition
Concepts
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Author (1):
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Sharif Shaalan Sharif Shaalan
Author Profile Icon Sharif Shaalan
Sharif Shaalan
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Toc

Table of Contents (23) Chapters Close

Preface 1. Section 1: Salesforce for Sales, Marketing, and Customer Relationship Management
2. Getting Started with Salesforce and CRM FREE CHAPTER 3. Understanding Salesforce Activities 4. Creating and Managing Leads 5. Business Development with Accounts and Contacts 6. Using Opportunities Effectively 7. Achieving Business Goals Using Campaigns 8. Enhancing Customer Service Using Cases 9. Business Analysis Using Reports and Dashboards 10. Section 2: Salesforce Administration
11. Setup and Configuration 12. An Overview of Sharing and Visibility 13. Using Sandboxes and Change Sets 14. Configuring Objects for Your Business 15. Third-Party Applications and Salesforce Mobile 16. Section 3: Automating Business Processes Using Salesforce
17. Understanding the Workflow Rules 18. Implementing Process Builder 19. Approval Processes 20. Assignment Rules 21. Assessments 22. Other Books You May Enjoy

Process Builder best practice

It is important to note that the best practice when working with Process Builder is to build only one process per object. Let's suppose that, in the future, we get another requirement to add automation to the Opportunity object, so instead of creating a new process, we would come back to the process we built in the preceding sections and update it. We would do this by creating a new version of our process and activating it. Let's see how this is done:

  1. In the following screenshot, I navigated back to the active process we previously built:
  1. As you can see, instead of clicking on Deactivate, which would deactivate the current process, I clicked on Clone (1), which brought me to the following screen:
  1. Then, I set Save Clone as... to Version of current process (1) and clicked Save (2). What this did is give me a new editable version of...
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