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Oracle Enterprise Manager Grid Control 11g R1: Business Service Management

You're reading from   Oracle Enterprise Manager Grid Control 11g R1: Business Service Management A Hands-on guide to modeling and managing business services using Oracle Enterprise Manager 11g R1 using this Oracle book and eBook

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Product type Paperback
Published in May 2011
Publisher Packt
ISBN-13 9781849682169
Length 360 pages
Edition Edition
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Toc

Table of Contents (16) Chapters Close

Oracle Enterprise Manager Grid Control 11gR1: Business Service Management
Credits
About the Authors
About the Reviewers
www.PacktPub.com
1. Preface
1. Business Service Management: An Overview FREE CHAPTER 2. Modeling IT Infrastructure Using Oracle Enterprise Manager 11gR1 3. Modeling Groups and Systems 4. Modeling Services 5. Service Modeling Using Synthetic Transactions 6. Modeling Service Metrics 7. Service-Level Management 8. Modeling Composite Business Services 9. Real-Time Business Service Monitoring 10. Business Service Management at your Data Center

Monitoring service-levels using OEM Grid Control


The OEM Grid Control constantly computes the service-levels based on the service-level definition that is configured in the Edit Service-level page and checks if the service-level is being met for a given time period. The service-level percentage so computed based on the definition of business hours, is available for regular monitoring.

Monitoring service-levels in service home page

The OEM Grid Control computes the current service-level for a service target based on the configuration of business hours and the criteria used to define the service-level rule. Based on the computed value, the service-level is displayed as Actual Service-level (%) in the General section within a service target home page, alongside with the configured value for the Expected Service-level (%). Just as other monitoring data displayed in the service target home page, the actual service-level is also displayed for the Last 24 Hours.

The previous image is a screenshot...

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