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Oracle CX Cloud Suite

You're reading from   Oracle CX Cloud Suite Deliver a seamless and personalized customer experience with the Oracle CX Suite

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Product type Paperback
Published in Mar 2019
Publisher Packt
ISBN-13 9781788834933
Length 254 pages
Edition 1st Edition
Concepts
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Author (1):
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Kresimir Juric Kresimir Juric
Author Profile Icon Kresimir Juric
Kresimir Juric
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Toc

Table of Contents (14) Chapters Close

Preface Section 1: Brave New World FREE CHAPTER
The King Is Dead, Long Live the King Overview of Products CX Solution Architecture Section 2: Service Provisioning and Basic Settings
As-Is and To-Be Analysis Adopting a Strategy - Organizational Changes Organizing and Conducting an Implementation Project Section 3: Getting the Oracle CX Suite to Work as One - Advanced Settings
Scenarios and Deployments Section 4: Use Case
Case Study - Oracle CX Cloud Other Books You May Enjoy

Summary 

Planning is the foundation of everything. Successful project management involves the sublimation of several important facts. For you to accomplish your task in the best possible way and be a top project manager, you need to seriously and thoroughly plan your project, prepare a project implementation plan in advance and determine a risk assessment.

Project planning and writing project management plans is a very serious job and perhaps the toughest part of any project. You may think that the project can be successful without a well-defined and written project plan, but that is impossible. Good planning and implementation of project is highly important.

Research shows that two-thirds of the project are completed unsuccessfully, and the main reasons for this are—insufficient planning, bad communication, an inexperienced project manager, a wrongly selected...

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