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Microsoft Dynamics 365 AI for Business Insights

You're reading from   Microsoft Dynamics 365 AI for Business Insights Transform your business processes with the practical implementation of Dynamics 365 AI modules

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Product type Paperback
Published in Mar 2024
Publisher Packt
ISBN-13 9781801810944
Length 178 pages
Edition 1st Edition
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Author (1):
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Dmitry Shargorodsky Dmitry Shargorodsky
Author Profile Icon Dmitry Shargorodsky
Dmitry Shargorodsky
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Table of Contents (18) Chapters Close

Preface 1. Part 1: Foundations of Dynamics 365 AI
2. Chapter 1: Introduction and Architectural Overview of Dynamics 365 AI FREE CHAPTER 3. Chapter 2: Microsoft Dynamics 365 AI Architecture and Foundations 4. Part 2: Implementing Dynamics 365 AI Across Business Functions
5. Chapter 3: Implementing Dynamics 365 AI for Sales Insights 6. Chapter 4: Driving Customer Service Excellence with Dynamics 365 AI 7. Chapter 5: Marketing Optimization with Dynamics 365 AI 8. Chapter 6: Financial Analytics with Dynamics 365 AI 9. Part 3: Advanced Applications and Future Directions
10. Chapter 7: Leveraging Generative AI in Dynamics 365 11. Chapter 8: Harnessing MS Copilot for Enhanced Business Insights 12. Chapter 9: “Virtual Agent for Customer Service” in the Context of MS Copilot and Microsoft Dynamics 13. Chapter 10: Fraud Protection with Dynamics 365 AI 14. Part 4: Looking Ahead
15. Chapter 11: Future Trends and Developments in Dynamics 365 AI 16. Index 17. Other Books You May Enjoy

Emerging trends in AI for business insights

The realm of AI is undergoing rapid evolution, pushing the boundaries of what’s possible in leveraging data for strategic business insights. As AI becomes more embedded in Dynamics 365 and similar platforms, several key trends are emerging, each with the potential to dramatically transform how businesses understand their operations, customers, and markets.

AI and machine learning sophistication

The sophistication of AI and machine learning algorithms is increasing, allowing for more nuanced and accurate business insights. Advanced models can now process unstructured data—such as text, images, and voice—in real time, offering a richer, more comprehensive analysis. For Dynamics 365 AI, this means enhanced customer service chatbots that understand and react to user sentiment or inventory systems that predict stock levels with high precision based on a multitude of factors, from seasonal demand fluctuations to global...

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