Chapter 4. Communication and Collaboration

In this chapter, we will show how to configure and use tools such as Outlook and Lync to keep up-to-date with all your tasks and appointments, and also to contact others inside and outside your organization. This chapter will cover:

• Linking Outlook with Dynamics AX

• Flagging Dynamics AX contacts for synchronization

• Synchronizing Dynamics AX contacts with Outlook

• Using the Outlook Social Connector to research Dynamics AX contacts

• Communicating with contacts from within Dynamics AX

• Using Lync to collaborate with other users directly from Dynamics AX