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Emotional Intelligence for IT Professionals

You're reading from   Emotional Intelligence for IT Professionals The must-have guide for a successful career in IT

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Product type Paperback
Published in Sep 2017
Publisher Packt
ISBN-13 9781787285798
Length 280 pages
Edition 1st Edition
Concepts
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Author (1):
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Emília M. Ludovino Emília M. Ludovino
Author Profile Icon Emília M. Ludovino
Emília M. Ludovino
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Table of Contents (10) Chapters Close

Preface 1. What is Emotional Intelligence? FREE CHAPTER 2. The Neuroscience Behind Emotional Intelligence 3. Core Emotional Intelligence Skills IT Professionals Need 4. How to Build an Emotionally Intelligent IT Organization 5. How to Be an Emotionally Intelligent IT Manager 6. How to Be an Emotionally Intelligent IT Leader 7. How to Hire Emotionally Intelligent IT Professionals 8. Preventing Stressful Situations with Emotional Resilience 9. Bibliography

The three dimensions in which the organization operates


As you would have noticed, the organization's emotional intelligence assessment covers three dimensions in which the organization operates. They are as follows:

  • The first dimension: The organization in itself with its vision, mission, values, and principles
  • The second dimension: The relationships with sentient beings that make the business grow: its people, founders, stakeholders, employees, and so on
  • The third dimension: The relationships with its customers, clients, partners, competitors, and society at large

These three dimensions work together as a big propeller, creating momentum and bringing your organization to the forefront of success.

The three dimensions in which the organization operates

The first dimension - the company

I like to call this dimension the soul of the company due to the fact that it is through its mission statement, vision statement, the definition of its mission, and the values, and principles that the organization...

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