Tips for contracts with cloud providers
A good contract protects your organization when engaging with cloud providers, since you do not have physical control over your data. You do not always have the ability to influence contracts with cloud providers.
To consume IaaS services, all you need is a credit card number. As a small organization, you will get the same contract as all other customers receive, and once you agree with the contractual terms, you cannot make any changes.
If you are able to commit to a large consumption of cloud services, you may contact your IaaS provider and sign an agreement, such as the AWS Enterprise Discount Program (EDP) or Azure EA agreements, to be able to negotiate pricing terms.
To use SaaS services, you sign a contract with your chosen SaaS provider, where you have the ability to influence the contract terms – much more than just pricing topics.
In this section, we will review common topics that should be negotiated and be embedded...