Chapter 6: Declarative Customization Options
This will be a hands-on chapter that shows how you can use generic Einstein declarative features to create your own solutions as well as discussing when that is the right approach. By working through this chapter, you will gain knowledge of how and when to use the declarative features of the Einstein Platform. We will be using our Pickled Plastics Ltd. scenario throughout to ground our examples.
In this chapter, we're going to cover the following main topics:
- Introducing Einstein declarative features
- Giving timely advice with Einstein Next Best Action
- Predicting outcomes with Einstein Prediction Builder
- Generating insights with Einstein Discovery Stories
After completing this chapter, you will have gained an understanding of how to use out-of-the-box features to configure advanced AI solutions on Salesforce, using clicks not code.
