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UiPath Administration and Support Guide

You're reading from   UiPath Administration and Support Guide Learn industry-standard practices for UiPath program support and administration activities

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Product type Paperback
Published in Sep 2022
Publisher Packt
ISBN-13 9781803239088
Length 286 pages
Edition 1st Edition
Tools
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Author (1):
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Arun Kumar Asokan Arun Kumar Asokan
Author Profile Icon Arun Kumar Asokan
Arun Kumar Asokan
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Toc

Table of Contents (15) Chapters Close

Preface 1. Part 1: UiPath Platform and Support Setup
2. Chapter 1: Understanding UiPath Platform Constructs and Setup FREE CHAPTER 3. Chapter 2: Defining UiPath Support Strategy, Framework, and Models 4. Chapter 3: Setting Up UiPath Support Enablers 5. Part 2: UiPath Administration, Support, DevOps, and Monitoring in Action
6. Chapter 4: UiPath Orchestrator Administration 7. Chapter 5: Robot Management and Common Support Activities 8. Chapter 6: DevOps in UiPath 9. Chapter 7: Monitoring and Reporting in UiPath 10. Part 3: UiPath Maintenance and Future Trends
11. Chapter 8: UiPath Maintenance and Upgrade 12. Chapter 9: UiPath Support – Advanced Topics and Future Trends 13. Index 14. Other Books You May Enjoy

Future trends in UiPath support and administration

Technology disruptions were common trends in the recent past, and many trends potentially impact how UiPath support and maintenance activities are performed in UiPath Organization. Embracing technical innovations and adapting to change will benefit the UiPath support and maintenance teams. A few of the trends will be mentioned in this section.

Auto-healing bots

Most of the Level 1 types of UiPath support requests deal with restarting a failed UiPath job in production. In most situations, the fix will be simple enough – follow the SOP and resolve the issue.

Different technical solutions with advanced exception handling procedures will kick-start a cleanup job once the original job fails. This will act as a self-healing scenario where a faulted job will be fixed automatically without requiring manual intervention from the UiPath support team.

An ML-based ticketing solution

The UiPath support team mainly receives...

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