Learning how to help UAT users test effectively
User acceptance testers are like expert samplers. If you can get the right expert with excellent knowledge of the business domain and (to some extent) the software system that will help the project team, you will get the right feedback. It’s up to the UAT test lead to provide them with the right tools and techniques and define the appropriate scope of testing so that they can complete UAT within the given time and resource constraints. We need to provide the right tools at the right time so that the business tester can do what they are good at and is tasked with doing.
Let us look at some key success factors that help us get testing done effectively:
- Get the right UAT testers: Get a diverse group of individuals who are super users, SMEs, business champions, planning team members, and sales operators. Their time, expertise, and business needs are the drivers for successful testing.
- Involvement from the requirements...
