So far, we have learned about tables, application scopes, modules, and forms. In this chapter, we will learn how to employ scripts to enhance standard features in ServiceNow.
As we already know, ServiceNow applications are data oriented and we can create different kind of modules to present this data. We can employ scripts to enhance our instance beyond standard configuration and features. We can create scripts to automate some tasks and improve standard system functionality. ServiceNow allows developers to create different types of scripts, each enhancing a different aspect of the platform. For example, we can create a transform map script to parse data imported from a CSV file and create a unique automated importing feature that validates data in multiple tables. Scripts in the ServiceNow platform either execute on the server side or the...
