Evaluating the Performance of an OmniStudio Implementation

You can only improve something that you can measure, so before improving the performance and scalability of an OmniStudio implementation, we need to measure its current performance first. In this chapter, we will look at the go-to tools and techniques that come in handy for measuring the performance of OmniStudio components—before, during, and after improvements are implemented.

Here’s what you will learn in this chapter:

• How to use the built-in tools to quickly assess the performance of major OmniStudio components
• How to use the OmniStudio Tracking Service for collecting more detailed stats, even when the app runs unattended
• Finding out about other helpful Salesforce and Vlocity tools for collecting stats and debugging OmniStudio apps

First things first—OmniStudio is always providing handy and easy-to-use stats on everything we do, so let’s get familiar with these and make...