Troubleshooting Teams Client Installation and Update Issues

As covered in the previous section, there are self-help diagnostics for many topics throughout Microsoft Teams administration, including client installation and update issues. For example, you could navigate to the Microsoft Teams admin center (https://admin.teams.microsoft.com) and then Support | Help & support to search for an issue such as Teams installation failure, which will provide AI-generated support or diagnostic tools when available.

For installation issues, the cause could be the following:

• Group policy applied to the machine preventing installation
• The machine is missing important Windows updates, including security updates
• The user is on a virtual desktop or signed in to a Teams for Life (non-work) account
• The machine does not meet the minimum requirements for the Teams desktop app

The desktop app automatically updates, but if you are experiencing update issues, you could investigate...