Summary

Monitoring and reporting on a Microsoft Teams environment are essential for maintaining optimal performance, ensuring security, and enhancing user satisfaction. This chapter covered various tools and techniques, such as the CQD, Call Analytics, and RTA, which help administrators monitor voice and meeting quality. You also explored how to track Teams activity, app usage, active users, and per-meeting metrics, as well as how to manage team creation, deletion, and guest access. Additionally, the chapter highlighted the importance of using the Microsoft 365 network connectivity test tool to diagnose and improve network performance.

The key takeaway is the importance of a proactive approach to monitoring and reporting. By regularly reviewing detailed reports and metrics, administrators can identify trends, address issues before they escalate, and ensure that the Teams environment is secure and efficient. Best practices include implementing governance policies, conducting regular...