Managing Feedback Policies
Managing feedback policies in Microsoft Teams is essential for creating a productive environment where users can share their experiences, helping Microsoft gather insights for improvement. Feedback policies in Teams are configured using PowerShell cmdlets and allow administrators to control whether users can send feedback and receive surveys.
Administrators can manage feedback policies by creating custom policies or editing the global policy. By default, all users are assigned the global (org-wide default) policy, which enables both the Give feedback feature and surveys (such as post-call quality surveys). Exceptions exist, such as in Teams for Education, where these features are enabled for teachers and disabled for students.
To manage these policies, use the following PowerShell cmdlets:
New-CsTeamsFeedbackPolicy
: Creates a new feedback policySet-CsTeamsFeedbackPolicy
: Modifies an existing feedback policyGrant-CsTeamsFeedbackPolicy...