Forwarding of compliance program-related alerts

The components of Microsoft System Center 2012 Operations Manager (SCOM 2012) perform different jobs and tasks. Microsoft System Center 2012 Operations Manager can be used to monitor the IT environment for compliance-related issues, as described in Chapter 4, Monitoring the Basic Compliance Program. Microsoft System Center 2012 Service Manager (SCSM 2012) supports IT management processes such as Incident Management, related to the Information Technology Infrastructure Library (ITIL) or Microsoft Operational Framework (MOF).

This recipe will show us how to forward a compliance program related alert, monitored in SCOM 2012, to the Incident management process in SCSM 2012.

Getting ready

To start with this recipe, you need to read the following chapters of this book:

• Chapter 4, Monitoring the Basic Compliance Program

• Chapter 7, Configuring a Compliance Program in Microsoft System Center 2012 Service Manager

• The Planning the automation of the compliance...